FDA Adverse Event Malfunction Summary report: N

BCS(R) XP

MDR report key: 3163377 · Received June 11, 2013

Report

Report Number
9610806-2013-00011
Event Type
Malfunction
Date Received
June 11, 2013
Date of Event
May 14, 2013
Report Date
May 15, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH
Product Code
GKP
PMA / PMN Number
K970431
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

THE CAUSE OF THE DISCREPANT PT INR RESULTS IS UNDER INVESTIGATION. THE SIEMENS DIAGNOSTICS INC. FIELD SERVICE ENGINEER EXAMINED THE INSTRUMENT AND FOUND AN INSTRUMENT ISSUE, A BLOCKED FILTER IN THE WATER LINE WHICH MAY HAVE CONTRIBUTED TO THE EVENT. SUBSEQUENTLY, ADDITIONAL ANALYSIS OF RESULTS FROM THE AFFECTED INSTRUMENT SHOWED A MISALIGNMENT CAUSING A SAMPLE SHIFT BY ONE POSITION. ANALYSIS OF INSTRUMENT FILES REVEALED A BARCODE AND RACK MOVING ERROR. THE COMPLAINT IS UNDER FURTHER INVESTIGATION. NO SIMILAR COMPLAINTS ON OTHER BCS-XP INSTRUMENTS HAVE BEEN FILED. THE AFFECTED INSTRUMENT HAS BEEN DECOMMISSIONED AT THE CUSTOMER SITE AND THE UNAFFECTED ALTERNATE BCS-XP INSTRUMENT IS IN USE.

Description of Event or Problem · 1

DISCREPANT PROTHROMBIN TIME (PT) INR RESULTS WERE OBTAINED ON MULTIPLE PATIENT SAMPLES. THE PATIENT RESULTS WERE REPORTED TO THE PHYSICIAN. THE SAMPLES WERE REPEATED AND RESULTS WERE OBTAINED IN AGREEMENT WITH PHYSICIAN EXPECTATIONS. CORRECTED REPORTS WERE ISSUED. IN THE CASE OF ONE PATIENT WITH A FALSELY ELEVATED PT INR REPORTED, TREATMENT WITH THE ORAL ANTICOAGULANT MARCUMAR WAS ALTERED. THERE IS NO REPORT OF ADVERSE OUTCOME TO THE PATIENTS AS A RESULT OF THE DISCREPANT PT INR RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
264128 BCS(R) XP BCS(R) XP GKP SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH 180672

Patients

Seq Age Sex Outcome Treatment
1