FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501 MODULE

MDR report key: 3162602 · Received June 11, 2013

Report

Report Number
1823260-2013-03496
Event Type
Malfunction
Date Received
June 11, 2013
Date of Event
May 21, 2013
Report Date
June 18, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JGS
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

FURTHER INVESTIGATIONS COULD NOT DETERMINE A SPECIFIC ROOT CAUSE.

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEY RECEIVED ERRONEOUS RESULTS FOR ONE PATIENT SAMPLE TESTED FOR ION SELECTIVE ELECTRODE (ISE) SODIUM AND CHLORIDE. THE SAMPLE INITIALLY RESULTED AS 150 MMOL/L FOR ISE SODIUM AND 93 MMOL/L FOR ISE CHLORIDE. THESE INITIAL VALUES WERE REPORTED OUTSIDE OF THE LABORATORY. THE SAMPLE WAS REPEATED ABOUT SIX HOURS LATER SINCE A SECOND SAMPLE FROM THIS PATIENT GAVE A DELTA CHECK. THE REPEAT RESULTS WERE 138 MMOL/L FOR ISE SODIUM AND 104 MMOL/L FOR ISE CHLORIDE. THE REPEAT RESULTS WERE BELIEVED TO BE CORRECT. THE CUSTOMER NOTED ON (B)(6) 2013 THAT THERE WAS FIBRIN IN THE SAMPLE. THE PATIENT WAS NOT ADVERSELY AFFECTED BY THE EVENT. THE LOT NUMBERS AND EXPIRATION DATES OF THE ISE SODIUM AND CHLORIDE ELECTRODES WERE NOT PROVIDED. THE FIELD SERVICE REPRESENTATIVE COULD NOT DETERMINE A CAUSE. THE SYSTEM WAS CHECKED FOR DISCREPANCIES. HE RAN PRECISION TESTING AND THIS PASSED. THE CUSTOMER RAN QUALITY CONTROLS AND THESE WERE SUCCESSFUL. THE FIELD APPLICATION SPECIALIST ALSO PERFORMED A PRECISION STUDY AND THIS PASSED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
263371 COBAS 6000 C501 MODULE CLINICAL CHEMISTRY ANALYZER JGS ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 031 YR