FDA Adverse Event Malfunction Summary report: N

MEDRAD VERIS MR VITAL SIGNS MONITOR

MDR report key: 3162467 · Received June 6, 2013

Report

Report Number
2520313-2013-00032
Event Type
Malfunction
Date Received
June 6, 2013
Date of Event
May 7, 2013
Report Date
May 8, 2013
Manufacturer
MEDRAD
Product Code
MHX
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BAYER R AND I SERVICE REPLACED THE POWER SUPPLY. BAYER R AND I PRODUCT ANALYSIS RECEIVED AND EXAMINED THE TWO RETURNED DC POWER CABLES. THE EXAMINATION OF THE LEMO CONNECTOR AND THE ADJOINING WIRES DETERMINED THAT ONE OF THE WIRES HAD CROSSED OVER AND SHORTED WITH ANOTHER CONDUCTOR TO THE POINT WHERE THE INSULATION OF THE TWO CONDUCTORS BECAME WARM. A SUBSEQUENT INVESTIGATION OF SIMILAR COMPLAINTS CONCLUDED THAT WHEN CERTAIN COMBINATIONS OF CONDUCTORS SHORT TOGETHER AT THE CABLE END FARTHEST FROM THE POWER SUPPLY, THIS CAN CREATE A CONDUCTION PATHWAY THAT THE POWER SUPPLY DOES NOT RECOGNIZE AS A SHORT CIRCUIT. ON APRIL 15, 2013, BAYER HEALTHCARE DISTRIBUTED A FIELD SAFETY NOTICE RECALLING ALL 25-FOOT DC POWER CABLES SHIPPED WITH MEDRAD VERIS MR VITAL SIGNS MONITORS, OR THOSE PROVIDED BY BAYER SERVICE. THESE POWER CABLES ARE BEING RECALLED DUE TO A LATENT DESIGN RELIABILITY ISSUE AND THE POTENTIAL FOR SHORTING WHICH CAN RESULT IN HEATING/MELTING OF THE CABLE JACKET.

Description of Event or Problem · 1

A BAYER R AND I SERVICE REPRESENTATIVE REPORTED THE FOLLOWING: THE VERIS MONITOR CHARGER FAILED, DUE TO THE CABLE GETTING TOO WARM. BATTERIES WERE LOW AND THE CHARGER CABLE WAS GETTING TO WARM AND THE BATTERIES WERE NOT HOLDING CHARGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
250621 MEDRAD VERIS MR VITAL SIGNS MONITOR MONITOR, PHYSIOLOGICAL PATIENT MHX MEDRAD 3011996W

Patients

Seq Age Sex Outcome Treatment
1