FDA Adverse Event Malfunction Summary report: N

SYNGO LAB DATA MANAGER APPLICATION SOFTWARE

MDR report key: 3161556 · Received June 11, 2013

Report

Report Number
2517506-2013-00283
Event Type
Malfunction
Date Received
June 11, 2013
Date of Event
January 18, 2013
Report Date
May 13, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
LLZ
PMA / PMN Number
510K EXEMPT
Removal / Correction Number
2517506-05/20/2013-008-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

AN URGENT MEDICAL DEVICE CORRECTION (UMDC) ENTITLED "SYNGO LAB DATA MANAGER VERSION VA11B AND VA12A SYSTEMS: LIMITATIONS AND SOFTWARE ANOMALIES" WAS SENT TO CUSTOMERS IN MAY 2013 TO NOTIFY CUSTOMERS THAT RESULTS MAY NOT BE RECEIVED FROM THE INSTRUMENT OR TRANSFERRED TO THE LABORATORY INFORMATION SYSTEM. THE UMDC PROVIDES CUSTOMERS WITH ACTIONS TO IMPLEMENT WHILE A NEW SOFTWARE VERSION IS DEVELOPED.

Description of Event or Problem · 1

THE SYNGO LAB DATA MANAGER SOFTWARE APPLICATION VERSION VA11B DOES NOT SEND ADEQUATE INFORMATION FROM THE ADVIA CENTAUR INSTRUMENT TO THE LABORATORY INFORMATION SYSTEM (LIS), PREVENTING THE LIS FROM CORRECTLY POSTING PATIENT RESULTS. THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO RESULTS NOT BEING CORRECTLY POSTED AT THE LIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
262274 SYNGO LAB DATA MANAGER APPLICATION SOFTWARE SYNGO LAB DATA MANAGER APPLICATION SOFTWARE LLZ SIEMENS HEALTHCARE DIAGNOSTICS INC. SYNGO LAB DATA MANAGER APPLICATION SOFTWARE

Patients

Seq Age Sex Outcome Treatment
1