FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3161393 · Received June 11, 2013

Report

Report Number
2531779-2013-08041
Event Type
Malfunction
Date Received
June 11, 2013
Report Date
May 13, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MS, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

FOLLOW-UP #1 DATE OF SUBMISSION 08/28/2013-DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 08/01/2013 WITH THE FOLLOWING FINDINGS: EVALUATION REVEALED THAT THE TIME AND DATE WAS HOLDING. THERE WAS NO DEFECT FOUND.

Description of Event or Problem · 1

THE REPORTER CONTACTED ANIMAS ON 05/13/2013 ALLEGING THE TIME AND DATE ON THE PUMP AND THE METER REMOTE WERE INCORRECT AND HAD CHANGED ON ITS OWN OVERNIGHT. THE DISPLAYED DATE WAS (B)(6) 2013; IT SHOULD HAVE BEEN (B)(6) 2013. THE REPORTER CONFIRMED HAVING TO CHANGE THE BATTERY THE PRIOR WEEK, HOWEVER, DENIED NEEDING TO CHANGE THE DATE OR THE TIME. DURING THE CALL, THE DATE ON THE PUMP WAS CORRECTED AND WHEN THE METER PAIRED WITH THE PUMP, THE DATE ON THE METER WAS ALSO CORRECT. THERE WAS NO REPORTED ADVERSE EVENT ASSOCIATED WITH THIS COMPLAINT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ALLEGED ISSUE OF THE DATE ON THE PUMP AND METER CHANGING ON ITS OWN REMAINED UNRESOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
262450 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 46 YR