FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3160680 · Received June 10, 2013

Report

Report Number
3004209178-2013-94556
Event Type
Malfunction
Date Received
June 10, 2013
Date of Event
June 6, 2013
Report Date
June 6, 2013
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE PARADIGM REAL-TIME VEO INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH UNRESPONSIVE BUTTON DUE TO UNLOCKED CONNECTOR AT LCD BOARD. THE INSULIN PUMP RECEIVED WITH CRACKED CASE AT LCD WINDOW CORNERS AND BATTERY TUBE THREADS. THE INSULIN PUMP RECEIVED WITH MISSING END CAP STICKER. THE INSULIN PUMP RECEIVED WITH SCRATCHED LCD WINDOW.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE BUTTONS ON THE INSULIN PUMP WERE UNRESPONSIVE. THE CUSTOMER'S BLOOD GLUCOSE READING WAS 9.2MMOL/L. IT WAS STATED THAT THE TIME CLOCK WAS NOT CHANGING. ADVISED THE CALLER TO DISCONTINUE THE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
260765 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MMT-554CAS

Patients

Seq Age Sex Outcome Treatment
1