FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3160663 · Received June 10, 2013

Report

Report Number
3004209178-2013-94565
Event Type
Malfunction
Date Received
June 10, 2013
Date of Event
May 23, 2013
Report Date
May 23, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

A COMPLETE ANALYSIS AND TESTING OF THE INSULIN PUMP SHOWED THAT IT WAS FUNCTIONING PROPERLY AND PASSED ALL FUNCTIONAL TESTING INCLUDING THE DISPLACEMENT TEST. AFTER TESTING IT WAS CONCLUDED THAT THE DEVICE OPERATED WITHIN SPECIFICATIONS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED HAVING HIGH BLOOD GLUCOSE OF 321MG/DL AFTER BOLUSING FOR HIS COFFEE. THE CUSTOMER STATED THAT LATER IN THE DAY, HIS GLUCOSE WAS 318MG/DL BEFORE DINNER, AND IT WAS 322MG/DL AFTER DINNER. HE STATED THAT HE WAS IN THE POOL THE DAY BEFORE AND FORGOT TO SUSPEND THE DEVICE. TROUBLESHOOTING WAS PERFORMED, AND THE DRIVE SUPPORT CAP APPEARS TO BE NORMAL. REVIEWED THE ALARM HISTORY AND FOUND LOW RESERVOIR ALARMS IN THE PAST FIVE DAYS. ASSISTED THE CALLER TO RUN A MANUAL PRIME TEST AND THE INSULIN DID EXIT. DURING THE CALL, THE CUSTOMER STATED THAT THE INSULIN PUMP IS UNDER-DELIVERING. WHILE TROUBLESHOOTING NOTICED THAT THE BOLUSES PROGRAMMED DID NOT MATCH WITH THE AMOUNT THE DEVICE INDICATES IT BOLUSED. ADVISED THE CUSTOMER THAT THE INSULIN PUMP WOULD BE REPLACED AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
260587 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 62 YR