FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 3160282 · Received June 10, 2013

Report

Report Number
2182208-2013-01820
Event Type
Malfunction
Date Received
June 10, 2013
Date of Event
April 15, 2013
Report Date
April 15, 2013
Manufacturer
RICE CREEK MFG
Product Code
DXY
PMA / PMN Number
P890003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED OUTSIDE THE US WHERE THE SAME MODEL IS DISTRIBUTED. ALL INFORMATION PROVIDED IS INCLUDED IN THIS REPORT. PATIENT INFORMATION IS NOT GENERALLY AVAILABLE DUE TO CONFIDENTIALITY CONCERNS. (B)(4).

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

IT WAS REPORTED BY A SALES REPRESENTATIVE (SR) THAT AFTER INSTALLING THE ANALYZER UPDATE, THE ANALYZER PRESENTED SOFTWARE PROBLEMS. AN ANALYZER SESSION COULD BE STARTED, BUT AFTER A WHILE, THE FOLLOWING ERROR MESSAGE WAS RECEIVED; "THE CONNECTION BETWEEN THE ANALYZER AND THE PROGRAMMER HAS BEEN LOST." IF THE SR RESET THE SESSION, IT IS SOLVED BUT AFTER A CERTAIN TIME THE ERROR MESSAGE IS SHOWN AGAIN. THE ANALYZER HAS BEEN RETURNED. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
260706 CARELINK PULSE-GENERATOR, PACEMAKER, IMPLANTABLE DXY RICE CREEK MFG 229047

Patients

Seq Age Sex Outcome Treatment
1 2090 PROGRAMMER