FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 3153546 · Received June 8, 2013

Report

Report Number
2182208-2013-01446
Event Type
Malfunction
Date Received
June 8, 2013
Date of Event
April 9, 2013
Report Date
April 9, 2013
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT EVENT SUMMARY: ANALYSIS CONFIRMED THE CUSTOMER COMMENT THAT THE PROGRAMMER WOULD FREEZE WHILE BOOTING UP AND THAT A "FATAL" ERROR MESSAGE WOULD GENERATE. THE HARD DRIVE WAS RECONFIGURED AND THE SOFTWARE RELOADED . (B)(4).

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. CONCOMITANT PRODUCTS: PRODUCT ID 2067 PROGRAMMER RF (RADIO-FREQUENCY) HEAD; PRODUCT ID 2290 PACING SYSTEM ANALYZER. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER WOULD FREEZE WHILE BOOTING UP. A "FATAL ERROR" MESSAGE WAS ALSO INDICATED. ALL PERIPHERAL PIECES WERE DISCONNECTED, YET THE PROGRAMMER STILL POWERED TO A BLACK SCREEN. THE PROGRAMMER WAS RETURNED FOR REPAIR. THERE WAS NO PATIENT INVOLVEMENT.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER WOULD FREEZE WHILE BOOTING UP. A "FATAL ERROR" MESSAGE WAS ALSO INDICATED. ALL PERIPHERAL PIECES WERE DISCONNECTED, YET THE PROGRAMMER STILL POWERED TO A BLACK SCREEN. THE PROGRAMMER WAS RETURNED FOR REPAIR. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
258537 CARELINK PROGRAMMER, PACEMAKER KRG MEDTRONIC, INC. 2090W

Patients

Seq Age Sex Outcome Treatment
1