FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3152452 · Received June 7, 2013

Report

Report Number
3004753838-2013-00138
Event Type
Malfunction
Date Received
June 7, 2013
Date of Event
April 23, 2013
Report Date
May 9, 2013
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2013 TO REPORT THAT ON (B)(6) 2013, 5 DAYS AFTER INSERTION, PATIENT REMOVED SENSOR DUE TO SENSOR ERROR. UPON REMOVAL OF SENSOR, PATIENT WAS CONCERNED THAT THE SENSOR WIRE MAY HAVE BROKEN UNDER HIS SKIN. THERE WAS NO INDICATION OF ANY PORTION OF THE WIRE AT INSERTION SITE. PATIENT EXPERIENCED NO DISCOMFORT AND REQUIRED NO MEDICAL INTERVENTION.AT THE TIME OF HIS CALL TO TECHNICAL SUPPORT, PATIENT REPORTED BEING IN FINE CONDITION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
252718 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-27

Patients

Seq Age Sex Outcome Treatment
1 42 YR Other