FDA Adverse Event Malfunction Summary report: N

G4 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3152338 · Received June 7, 2013

Report

Report Number
3004753838-2013-00142
Event Type
Malfunction
Date Received
June 7, 2013
Date of Event
April 21, 2013
Report Date
May 10, 2013
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SW
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

INTERNATIONAL DISTRIBUTOR CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2013 TO REPORT THAT UPON REMOVAL OF SENSOR ON (B)(6) 2013 DUE TO EARLY SENSOR FAILURE, PATIENT REPORTED THE WIRE WAS NOT VISIBLE ON THE UNDERSIDE OF THE SENSOR POD. AT THE TIME OF HIS CONTACT WITH THE INTERNATIONAL DISTRIBUTOR, PATIENT REPORTED BEING IN FINE CONDITION.DEXCOM ATTEMPTED TO ACQUIRE ADDITIONAL INFORMATION RELATED TO THE EVENT, TO NO AVAIL.ADDITIONAL INFORMATION WILL BE PROVIDED SHOULD A MORE COMPLETE VERSION OF THE COMPLAINT BECOME AVAILABLE TO DEXCOM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
252964 G4 CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-25

Patients

Seq Age Sex Outcome Treatment
1 Other