FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 3151840 · Received June 7, 2013

Report

Report Number
2182208-2013-01236
Event Type
Malfunction
Date Received
June 7, 2013
Date of Event
April 15, 2013
Report Date
April 15, 2013
Manufacturer
RICE CREEK MFG
Product Code
DXY
PMA / PMN Number
P890003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED OUTSIDE THE US WHERE THE SAME MODEL IS DISTRIBUTED. ALL INFORMATION PROVIDED IS INCLUDED IN THIS REPORT. PATIENT INFORMATION IS NOT GENERALLY AVAILABLE DUE TO CONFIDENTIALITY CONCERNS. CONCOMITANT PRODUCT: PRODUCT ID 2067 RADIO FREQUENCY PROGRAMMER HEAD. (B)(4).

Additional Manufacturer Narrative · 1

PRODUCT EVENT SUMMARY: THE PROGRAMMER WAS RETURNED AND ANALYSIS CONFIRMED THE CUSTOMER COMMENT THAT IT COULD NOT COMPLETE ITS BOOT- UP/SELF-TEST AND INSTEAD LOCKED UP AT THE COMPANY LOGO SCREEN. THE HARD DRIVE WAS RECONFIGURED AND THE SOFTWARE RELOADED. ANALYSIS ALSO FOUND A NOISY SYSTEM FAN WHICH WAS REPLACED. (B)(4).

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER WAS UNABLE TO COMPLETE ITS BOOT-UP/SELF-TEST, THAT IT STOPPED ON THE SCREEN WHICH DISPLAYS THE COMPANY LOGO. IT WAS FURTHER NOTED THAT THE RADIO FREQUENCY PROGRAMMER HEAD DID NOT WORK. THE PROGRAMMER AND THE PROGRAMMER HEAD WERE RETURNED FOR SERVICE. NO PATIENT COMPLICATIONS HAVE BEEN REPORTED AS A RESULT OF THIS EVENT.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER WAS UNABLE TO COMPLETE ITS BOOT-UP/SELF-TEST, THAT IT STOPPED ON THE SCREEN WHICH DISPLAYS THE COMPANY LOGO. IT WAS FURTHER NOTED THAT THE RADIO FREQUENCY PROGRAMMER HEAD DID NOT WORK. THE PROGRAMMER AND THE PROGRAMMER HEAD WERE RETURNED FOR SERVICE. NO PATIENT COMPLICATIONS HAVE BEEN REPORTED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
253250 CARELINK PULSE-GENERATOR, PACEMAKER, IMPLANTABLE DXY RICE CREEK MFG 2090AM

Patients

Seq Age Sex Outcome Treatment
1