FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT

MDR report key: 3151438 · Received June 7, 2013

Report

Report Number
2183996-2013-01037
Event Type
Malfunction
Date Received
June 7, 2013
Date of Event
June 4, 2013
Report Date
July 29, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
Z-1646-2009
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NZ
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN A SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

CONCLUSION THE COMPLAINT CAN BE VERIFIED. RESULT THE UP BUTTON DOES NOT OPERATE. THE CONNECTION OF THE UP FLEX PRINT IS INTERRUPTED.

Description of Event or Problem · 1

PATIENT REPORTED THE UP ARROW BUTTON ON THE INFUSION DEVICE DOES NOT WORK. ON FOLLOW UP CALL PATIENT STATED THE SOFT COMPONENTS ARE INTACT. PATIENT REPORTED THE ISSUE HAS BEEN AN INTERMITTENT PROBLEM FOR THE LAST COUPLE OF WEEKS. PATIENT STATED THE UP BUTTON ON THE INFUSION DEVICE NO LONGER WORKS AT ALL. PATIENT IS CURRENTLY USING HER BACKUP PLAN. NO FURTHER INFORMATION IS AVAILABLE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. PRODUCT REPLACED AND REQUESTED RETURN OF THE ALLEGED INFUSION DEVICE FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
252501 ACCU-CHEK SPIRIT INSULIN INFUSION PUMP LZG ROCHE DIABETES CARE AG 00700006862 NA

Patients

Seq Age Sex Outcome Treatment
1 031 YR