COIL W/CERCL-WIRE Ø1.25 L10M SST
Report
- Report Number
- 8030965-2013-02747
- Event Type
- Malfunction
- Date Received
- June 6, 2013
- Report Date
- April 13, 2011
- Manufacturer
- SYNTHES GMBH
- Product Code
- DZL
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- OTHER
Narratives
SYNTHES IS SUBMITTING THIS REPORT AS A RESULT OF REMEDIATION ACTIVITIES RELATED TO FDA WARNING LETTER DATED FEBRUARY 2012. THE DEVICE LISTED IN THIS REPORT IS USED FOR TREATMENT, NOT DIAGNOSIS. ANY ADDITIONAL INFORMATION RECEIVED REGARDING THIS EVENT AFTER FILING THIS REPORT SHALL BE FILED ON A SUPPLEMENTAL MDR. ACTUAL EVENT DATE NOT KNOWN. DEVICE IS NOT DISTRIBUTED IN THE UNITED STATES, BUT IS SIMILAR TO DEVICE MARKETED IN THE USA. THE DEVICE WAS RETURNED FOR INSPECTION AND THE EVENT WAS CONFIRMED. THE INVESTIGATION OF THE COMPLAINED IMPLANTS SHOWS THAT THERE REALLY WAS A PACKAGING ERROR AND THAT THE PACKAGE CONTENT DOES NOT MATCH THE DETAILS ON THE LABEL. THIS IS CLEARLY A PACKAGING ERROR. WE CAN ONLY ASSUME THAT THE LABEL WAS NOT ADJUSTED ACCORDINGLY WHEN PACKAGING SWITCHED TO THE NEXT ARTICLE NUMBER. UNFORTUNATELY, THE ERROR WAS NOT DETECTED DURING QUALITY CONTROL PRIOR TO SHIPPING. THE LOT CONCERNED HAS BEEN SUBJECTED TO A DELIVERY STOP AND A CAPA DETERMINATION REQUEST HAS BEEN INITIATED. CONCLUSION: THE COMPLAINT IS VALID. BASED ON THE INVESTIGATION FINDINGS WE CONCLUDE THAT THE CAUSE OF FAILURE IS NOT DUE TO ANY MANUFACTURING NON CONFORMANCES AND IS DUE TO A DEFICIENCY IN THE QUALITY CONTROL PROCESS WHERE THE PACKAGING PROCESS WAS NOT CARRIED OUT AS INTENDED. THIS CONDITION WAS MISSED AT FINAL INSPECTION AND THE PRODUCT WAS MISLABELED.
IT WAS REPORTED THAT THE PACKAGE CONTENT DOES NOT MATCH THE DETAILS ON THE LABEL. NO FURTHER INFORMATION WAS PROVIDED. THIS IS REPORT 1 OF 1 FOR COMPLAINT (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 249766 | COIL W/CERCL-WIRE Ø1.25 L10M SST | DZL | SYNTHES GMBH | 3156909 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |