FDA Adverse Event Malfunction Summary report: N

COULTER® HMX HEMATOLOGY ANALYZER WITH AUTOLOADER

MDR report key: 3151029 · Received June 6, 2013

Report

Report Number
1061932-2013-01016
Event Type
Malfunction
Date Received
June 6, 2013
Date of Event
May 10, 2013
Report Date
May 12, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K010765
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER FSE (FIELD SERVICE ENGINEER) WAS DISPATCHED AND NOTICED EVIDENCE OF A DRIED LEAK ON THE CBC (COMPLETE BLOOD COUNT) SOLENOIDS, PELTIER ASSEMBLY, AND PUMP MODULE. THE FSE DISCOVERED A DISCONNECTED TUBING FROM VACUUM CHAMBER VC2 TO SWEEPFLOW ASSEMBLY. THE FSE REPLACED ALL PILOT ACTUATORS ON THE PUMP MODULE, THE RESTRICTOR TUBING AND THE CHECK VALVE TO VC2. THE FSE NOTED THAT THE COMPONENTS THAT HAD DRIED LEAK WOULD BE REPLACED AT A LATER DATE AS A PRECAUTION. THE FSE ALSO OBSERVED THAT THE FRONT AND REAR BLOOD DETECTORS WERE ABOVE THE ACCEPTABLE UPPER VOLTAGE LIMIT. THE FSE REMOVED AND CLEANED THE BSV (BLOOD SAMPLING VALVE) ASSEMBLY AND ALIGNMENT BAR, AND ADJUSTED THE BLOOD DETECTORS TO ESTABLISHED VOLTAGE VALUES. THE FSE ALSO REPORTED THAT THE % CV (COEFFICIENT OF VARIATION) VALUES FOR DIFFERENTIAL AND RETIC SCATTER WERE ON THE BORDERLINE OF THE ESTABLISHED VALUE. THE FSE RESOLVED THE ISSUE BY CLEANING THE FLOWCELL AND ADJUSTING THE TTM (TRIPLE TRANSDUCER MODULE) ALIGNMENT. FAILURE MODE OF THE EVENT IS ATTRIBUTED TO A DISCONNECTED TUBING FROM VC2 TO SWEEPFLOW ASSEMBLY, TO THE FRONT AND REAR BLOOD DETECTORS, AND TO THE FLOW CELL MODULE. THERE WAS NO INJURY OR EXPOSURE REPORTED BY THE CUSTOMER AS A RESULT OF THE LEAK. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER FAILED STARTUP FOR RBC (RED BLOOD CELL) AND PLATELETS. NO ERRONEOUS RESULTS WERE ASSOCIATED WITH THE EVENT AND THERE WAS NO CHANGE OR AFFECT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
251538 COULTER® HMX HEMATOLOGY ANALYZER WITH AUTOLOADER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1