FDA Adverse Event Injury Summary report: N

COULTER® AC T 5DIFF CP ANALYZER

MDR report key: 3150833 · Received June 6, 2013

Report

Report Number
1061932-2013-01092
Event Type
Injury
Date Received
June 6, 2013
Date of Event
May 8, 2013
Report Date
May 8, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K003677
Removal / Correction Number
NA
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE ON (B)(4) 2013. THE FSE INSPECTED THE INSTRUMENT AND LUBRICATED THE TRAVERSE ASSEMBLY GUIDE BARS AND ADJUSTED THE TRAVERSE PROBE PISTONS. SERVICE ACTIVITY WAS PERFORMED AND WAS VERIFIED TO MEET THE SPECIFIED REQUIREMENTS PER ESTABLISHED PROCEDURE. FAILURE MODE WAS RELATED TO A RIGID TRAVERSE ASSEMBLY AND INCORRECTLY ALIGNED TRAVERSE PROBE PISTONS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO BECKMAN COULTER (BEC) THAT ERRONEOUS HEMOGLOBIN (HGB) AND RED BLOOD COUNT (RBC) RESULTS HAD BEEN RECOVERED ON TWO (2) PATIENT SAMPLES RUN ON THE COULTER AC T 5DIFF CP ANALYZER. THE PATIENT SAMPLES WERE TESTED ON ANOTHER INSTRUMENT, THE HEMOCUE, AND OBTAINED RESULTS WERE CONSIDERED CORRECT. CORRECT RESULTS HAVE NOT BEEN PROVIDED BY THE CUSTOMER. PER THE CUSTOMER, ONE OF THE SAMPLES RECOVERED HGB RESULT OF 5.6 G/DL. THE CUSTOMER RERAN THE SAME SAMPLE AND OBTAINED A HGB RESULT OF 11.2 G/DL. RESULTS FOR BOTH PATIENTS WERE REQUESTED BUT ONLY ONE PATIENT RESULTS HAVE BEEN PROVIDED. ON THE ORIGINAL PRINTOUTS RECEIVED FROM THE CUSTOMER, THE HGB RESULT FOR THE INITIAL RAN (12.2 G/DL) DID NOT CORRELATE WITH THE RESULT REPORTED BY THE CUSTOMER. THE REPEAT HGB RESULT WAS NOT VISIBLE ON THE PRINT OUT. RESULTS WERE AGAIN REQUESTED FROM THE CUSTOMER TO PROVIDE CLARIFICATION; HOWEVER, THIS PROVED UNSUCCESSFUL AS THE CUSTOMER STATED THE RESULTS AND PRINTOUTS WERE NO LONGER AVAILABLE FROM THE INSTRUMENT. THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY AND THERE WAS NO DEATH; HOWEVER, ONE OF THE TWO PATIENTS WAS GIVEN TWO UNITS OF BLOOD AS A RESULT OF THE ERRONEOUS LOW HGB RESULT. THIS MDR IS TO FILE AN ADVERSE EVENT REPORT FOR THE PATIENT WHO WAS TRANSFUSED WITH THE TWO UNITS OF BLOOD AS A RESULT OF THIS EVENT. TWO MDRS ARE BEING SUBMITTED FOR THIS EVENT: 1061932-2013-01091 (INSTRUMENT MALFUNCTION), 1061932-2013-01092 (ADVERSE EVENT).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
251002 COULTER® AC T 5DIFF CP ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER ACT 5DIFF CP NA

Patients

Seq Age Sex Outcome Treatment
1 40 YR Other