FDA Adverse Event Malfunction Summary report: N

CXDI CCS NE VER.1.40.2

MDR report key: 3150009 · Received May 17, 2013

Report

Report Number
1000181430-2013-00082
Event Type
Malfunction
Date Received
May 17, 2013
Date of Event
March 23, 2013
Report Date
April 19, 2013
Manufacturer
CANON, INC
Product Code
MQB
PMA / PMN Number
K102012
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THAT WAS A SAME ERROR WHICH WE HAVE EXPERIENCED AND ANALYZED IN THE PAST. THIS ERROR CAUSED BY THE TIMING AT WHICH CONNECTING OR DISCONNECTING WITH MEMORY IS PROCESSED WHEN EXPOSURES ARE TAKEN AND THE TIMING AT WHICH THE PREVIEW IMAGE ARE STORED. IT HAS RESULTED IN FAILURE TO STORE RAW IMAGES. THE PROBLEM HAS BEEN CORRECTED IN A SUBSEQUENT SOFTWARE UPGRADE (VERSION 2.02). (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEY RECEIVED AN ERROR E050600002 IMAGE FILE READING FAILED DURING OUTPUT IMAGE GENERATION. THOUGH THE PROBLEM WAS NOT RESOLVED, THEY CONTINUED TO USE THE SYSTEM FOR THE NEXT 20 PTS. AND THEY WERE UNABLE TO RETRIEVE IMAGES FROM THE 21 PT MORNING ROUND. ONLY THE JPEG THUMBNAILS IMAGES ARE AVAILABLE. THE RAW IMAGE FILES ARE LOST. THE IMAGE WAS RETAKEN, RESULTING IN ADDITIONAL RADIATION EXPOSURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
219116 CXDI CCS NE VER.1.40.2 MQB CANON, INC NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK CXDI-70C WIRELESS