FREESTYLE BREAST PUMP
Report
- Report Number
- 1419937-2013-00301
- Event Type
- Injury
- Date Received
- June 4, 2013
- Date of Event
- April 19, 2013
- Report Date
- April 24, 2013
- Manufacturer
- MEDELA, INC.
- Product Code
- HGX
- PMA / PMN Number
- K053052
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
THE CUSTOMER AGREED TO RETURN THE PRODUCT FOR TESTING AND INDICATED THAT SHE HAS ALREADY SHIPPED THE PRODUCT BACK, THOUGHT IT HAS NOT YET BEEN RECEIVED BY MEDELA, INC FOR TESTING/ANALYSIS. IN FOLLOW UP WITH THE CUSTOMER, SHE INDICATED THAT SHE STARTED OUT WITH CLOGGED DUCTS THAT EVENTUALLY LEAD TO MASTITIS. CUSTOMER STATED SHE WAS NURSING EXCLUSIVELY AND DID NOT WANT TO TAKE AN ANTIBIOTIC TO TREAT THE MASTITIS. CUSTOMER STATED THAT WITH THE USE OF A RENTAL PUMP, THE ISSUE IS RESOLVED. A MEDELA CLINICIAN SPOKE TO THE CUSTOMER ON (B)(6) 2013, AT WHICH TIME THE CUSTOMER CONFIRMED THAT HER ISSUES WERE RESOLVED WITH THE USE OF THE RENTAL PUMP, AND EVEN THOUGH THE CLOGGED DUCTS HAVE RECURRED, IT HAS NOT PROGRESSED TO MASTITIS AGAIN. IT CANNOT BE DEFINITIVELY CONCLUDED THAT THE PUMP CAUSED OR CONTRIBUTED TO THE CUSTOMER'S MASTITIS. REPORTED ISSUES OF MASTITIS ARE UNDER INVESTIGATION IN (B)(4). SHOULD ADDITIONAL INFORMATION OR THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW, CHANGED, OR CORRECTED INFORMATION, A FOLLOW UP REPORT WILL BE FILED AT THAT TIME.
THE CUSTOMER REPORTED TO CUSTOMER SERVICE THAT WHILE USING THE BREAST PUMP, SHE EXPERIENCED MASTITIS AND CLOGGED MILK DUCTS FREQUENTLY. IT WAS NOT CLEAR THAT CUSTOMER HAD MASTITIS AT THE TIME OF THE COMPLAINT REPORT. A CLINICIAN SPOKE WITH THE CUSTOMER ON (B)(6) 2013 AND CONFIRMED THAT THE CUSTOMER WAS DIAGNOSED WITH AND TREATED FOR MASTITIS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 246092 | FREESTYLE BREAST PUMP | HGX | MEDELA, INC. | 67060 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |