FDA Adverse Event Malfunction Summary report: N

FOGARTY ARTERIAL EMBOLECTOMY CATHETER

MDR report key: 3143429 · Received June 3, 2013

Report

Report Number
2015691-2013-20231
Event Type
Malfunction
Date Received
June 3, 2013
Date of Event
May 7, 2013
Report Date
May 7, 2013
Manufacturer
EDWARDS LIFESCIENCES, PR
Product Code
DXE
PMA / PMN Number
PREAMENDMENT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CATHETER WAS RECEIVED IN A BROKEN SHIPPING TUBE. THE GRAY SHIPPING TUBE WAS BROKEN 41CM PROXIMAL OF THE BOTTOM END OF THE GRAY TUBE. THE BALLOON, WINDINGS AND CATHETER BODY TUBE WERE FOUND TO BE IN GOOD CONDITION. THE OUTER CARDBOARD BOX HAS BEEN CRUSHED IN SEVERAL AREAS. A REVIEW OF THE MANUFACTURING RECORDS INDICATED THAT THE PRODUCT MET SPECIFICATIONS UPON RELEASE. AN INVESTIGATION WAS OPENED TO DETERMINE THE VARIABLES THAT CAN IMPACT THE PRODUCT DURING SHIPPING, IN AN EFFORT TO REDUCE COMPLAINTS OF THIS TYPE. THE ROOT CAUSE INVESTIGATION WAS COMPLETED BY A CROSS-FUNCTION TEAM COMPRISING OF REPRESENTATIVES FROM PACKAGING ENGINEERING, QUALITY, MARKETING AND LOGISTICS. THE TEAM INVESTIGATED THE ISSUE AND IDENTIFIED THE MOST PROBABLY ROOT CAUSE AS PACKAGES ARE BEING DAMAGED WHILE TRAVELING ON THE CONVEYOR SYSTEM AT THE CARRIER SORTING FACILITY. THE RESULTING CORRECTIVE ACTION PLAN FROM THIS ROOT CAUSE INVESTIGATION YIELDED THE FOLLOWING ACTIONS ITEMS: . IMPLEMENT A HEAVY DUTY CYLINDER WITH AND ADJUSTABLE TUBE OF 0.18" (THICKNESS) USED FOR SHIPPING PURPOSES. COMMUNICATE TO THE EDWARD DISTRIBUTION CHANNELS THE REQUIREMENT FOR THE USE OF THE HEAVY DUTY CYLINDER USAGE FOR SHIPPING PURPOSES. ESTABLISH A CONTRACTUAL REQUIREMENT WITH EDWARDS DISTRIBUTION CHANNELS TO USE THE HEAVY DUTY CYLINDER FOR SHIPPING PURPOSES.

Additional Manufacturer Narrative · 1

IT WAS INDICATED THAT THE CATHETER WAS DISCARDED. THE COMPLAINT COULD NOT BE CONFIRMED WITHOUT A PRODUCT RETURN; HOWEVER, OTHER COMPLAINTS OF THIS TYPE HAVE BEEN CONFIRMED. AN INVESTIGATION IS CURRENTLY UNDERWAY TO DETERMINE THE VARIABLES THAT CAN IMPACT THE PRODUCT DURING SHIPPING, IN AN EFFORT TO REDUCE COMPLAINTS OF THIS TYPE. A REVIEW OF THE MANUFACTURING RECORDS INDICATED THAT THE PRODUCT MET SPECIFICATIONS UPON RELEASE.

Additional Manufacturer Narrative · 1

THE CATHETER IS EXPECTED TO BE RETURNED FOR EVALUATION; HOWEVER, IT HAS NOT YET BEEN RECEIVED. THIS REPORT IS ASSOCIATED WITH REPORT # 2015691-2013-20230.

Description of Event or Problem · 1

IT WAS REPORTED THAT TWO CATHETERS WERE RECEIVED DAMAGED, THE SHIPPING TUBES WERE BROKEN. THE OUTER BOX APPEARED FOLDED IN THE MIDDLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
243988 FOGARTY ARTERIAL EMBOLECTOMY CATHETER CATHETER, EMBOLECTOMY DXE EDWARDS LIFESCIENCES, PR 120806F 59446150

Patients

Seq Age Sex Outcome Treatment
1