FDA Adverse Event Malfunction Summary report: N

DASH 500 MONITORS

MDR report key: 3143192 · Received May 29, 2013

Report

Report Number
3143192
Event Type
Malfunction
Date Received
May 29, 2013
Date of Event
May 15, 2013
Report Date
May 24, 2013
Manufacturer
GE HEALTHCARE
Product Code
MHX
Product Problem
Yes
Report Source
User Facility report
Reporter Location
NY, US
Reporter Occupation
RISK MANAGER

Narratives

Description of Event or Problem · 1

DASH 5000 MONITORS UNABLE TO: PROVIDE CONTINUOUS CARDIAC TELEMETRY MONITORING, UNABLE TO PERFORM A 12 EKG. THIS HAS BEEN AN INTERMITTENT ISSUE WITH THE MONITORS SINCE PURCHASE AND INSTALLMENT IN OUR FACILITY IN (B)(6) 2012. OUR FACILITY DID NOT HAVE ANY DASH 5000 MONITORS WITH PRODUCT CODE SHQ. IN (B)(6) 2012 THE COMPANY REPLACED SOME MONITOR MODULES AND OUR FACILITY CONTINUED TO HAVE INTERMITTENT ISSUES WITH EKG FUNCTION OF THE MONITORS. PER OUR FACILITY CLINICAL ENGINEERING DEPARTMENT, THEY CONTACTED THE COMPANY DURING THE WEEK OF (B)(6) 2013 HAD REQUESTED IF THE COMPANY WOULD BE ABLE TO TELL US WHETHER THE COMPANY HAD INADVERTENTLY PLACED SHQ CODE PRODUCTS IN OUR MONITORS LAST (B)(6) (2012) BECAUSE WE HAVE CONTINUED TO EXPERIENCE ISSUES WITH THE MONITORS. NO RESPONSE HAS BEEN REC'D AS OF THIS DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
237532 DASH 500 MONITORS NONE MHX GE HEALTHCARE

Patients

Seq Age Sex Outcome Treatment
1 Other