FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 3141579 · Received June 3, 2013

Report

Report Number
3008382007-2013-14430
Event Type
Malfunction
Date Received
June 3, 2013
Report Date
May 18, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K082590
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE METER ASSOCIATED WITH THIS COMPLAINT HAS BEEN RETURNED TO LIFESCAN; HOWEVER, THE INVESTIGATION HAS NOT BEEN COMPLETED. NO CONCLUSIONS CAN BE DRAWN AT THIS TIME. ONCE THE EVALUATION HAS BEEN COMPLETED A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED LIFESCAN USA ALLEGING A POWER- UNIT POWERS OFF DURING USE ISSUE. THE REPORTER ALLEGED THAT METER ¿SHOWS BLACK SCREEN AND SHUTS OFF¿, BUT ¿ONLY DOES THIS WHEN THE STRIP IS INSERTED INSIDE OF METER¿. THE REPORTER ¿IS ABLE TO TURN METER ON WITH POWER BUTTON AND GO THROUGH NORMAL SETUP¿. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ALLEGED ISSUE REMAINED UNRESOLVED AT THE TIME OF TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
245089 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3369796

Patients

Seq Age Sex Outcome Treatment
1 36 YR