FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 3141514 · Received June 3, 2013

Report

Report Number
3008382007-2013-14182
Event Type
Malfunction
Date Received
June 3, 2013
Report Date
May 15, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K082590
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED LIFESCAN USA, ALLEGING UP ARROW BUTTON. THE REPORTER ALLEGED THAT "BUTTON DOES NOT RESPOND, HAS TO PRESS ON IT SEVERAL TIMES AND REAL HARD TO GET IT TO RESPOND". THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
244941 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3330191

Patients

Seq Age Sex Outcome Treatment
1 31 YR