FDA Adverse Event Injury Summary report: N

OT ULTRA METER

MDR report key: 3140222 · Received May 31, 2013

Report

Report Number
3008382007-2013-14037
Event Type
Injury
Date Received
May 31, 2013
Date of Event
April 30, 2013
Report Date
May 6, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K002134
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

ON (B)(6) 2013, THE LAY USER/PATIENT CONTACTED LIFESCAN TO REPORT THE ONE TOUCH ULTRA METER WAS REVERTED TO THE SETUP MODE. THE SR. MEDICAL SURVEILLANCE SPECIALIST WAS ABLE TO CLASSIFY THE COMPLAINT BASED ON THE INFORMATION PROVIDED TO CUSTOMER SERVICE. ON (B)(6) 2013, THE PATIENT NOTED THE REPORTED METER HAD REVERTED TO THE SETUP MODE; SHE WAS UNABLE TO OBTAIN A BLOOD GLUCOSE READING. AFTERWARDS, THE PATIENT EXPERIENCED THE SYMPTOMS OF HEADACHE, SWEATING, NAUSEA AND ANXIETY. THE PATIENT DID NOT REPORT SEEKING ANY MEDICAL ATTENTION OR TREATMENT. THE ISSUE WAS RESOLVED WITH TROUBLESHOOTING. THE METER AND TEST STRIPS WERE REPLACED. THE METER ISSUE WAS RESOLVED WITH PATIENT EDUCATION, INDICATING THERE WAS NO MALFUNCTION. HOWEVER, AS THE PATIENT ALLEGEDLY SUFFERED SYMPTOMS SUGGESTING SEVERE INJURY AFTER THE ISSUE OCCURRED, THIS COMPLAINT IS BEING REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
242013 OT ULTRA METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3417486

Patients

Seq Age Sex Outcome Treatment
1 70 YR Life Threatening