FDA Adverse Event Malfunction Summary report: N

INFINITI VISION SYSTEM OZIL

MDR report key: 3140153 · Received May 29, 2013

Report

Report Number
2028159-2013-01044
Event Type
Malfunction
Date Received
May 29, 2013
Date of Event
April 29, 2013
Report Date
April 30, 2013
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K082845
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CALLED THE COMPANY TECHNICAL SUPPORT SPECIALIST (TSS) TO ASSIST WITH TROUBLESHOOTING. THE TSS INSTRUCTED THE CUSTOMER OVER THE PHONE TO VIEW THE EVENT LOG SCREEN. THERE WERE NO EVENTS ON THE DATE OF THE REPORTED EVENT. THE CUSTOMER SUSPECTED THAT A BUTTON ON THE SYSTEM'S REMOTE WAS PRESSED DOWN, IMPEDING THE VACUUM FUNCTION OF THE SYSTEM. THE CUSTOMER WAS INSTRUCTED TO HOLD DOWN A BUTTON ON THE REMOTE TO SEE IF THE PROBLEM COULD BE IDENTIFIED. THE FACILITY DID NOT REQUEST SERVICE. THERE WAS NO SAMPLE RETURNED FOR EVAL AND NO ADD'L INFO PROVIDED RELATED TO THIS EVENT. FOR THIS REASON, STEPS COULD NOT BE TAKEN TO REPLICATE OR CONFIRM THE REPORTED EVENT. A REVIEW OF COMPLAINTS FOR THE LAST (B)(4) DID NOT INDICATE ANY ADD'L SIMILAR REPORTS FOR THIS SYSTEM. THE ROOT CAUSE CANNOT BE DETERMINED CONCLUSIVELY. (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT THE SYSTEM WOULD NOT PRIME AND NO VACUUM WAS EXPERIENCED WHEN SET AT 100 MMHG. ADD'L INFO WAS RECEIVED INDICATING THE EVENT OCCURRED DURING SURGERY. THE CUSTOMER INDICATED THAT SOMETHING WAS RESTING ON THE REMOTE AND THIS INTERFERED WITH SURGERY. THE SYSTEM WAS EXCHANGED TO COMPLETE THE CASE FOLLOWING A 15 MINUTE DELAY. THERE WAS NO HARM TO THE PT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
235783 INFINITI VISION SYSTEM OZIL PHACOFRAGMENTATION SYSTEM HQC ALCON - IRVINE TECHNOLOGY CENTER INFINITI OZIL NA

Patients

Seq Age Sex Outcome Treatment
1