FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3132107 · Received May 29, 2013

Report

Report Number
2531779-2013-07110
Event Type
Malfunction
Date Received
May 29, 2013
Report Date
May 4, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS BEEN RETURNED TO ANIMAS. EVALUATION HAS NOT YET BEEN COMPLETED. WHEN EVALUATION IS COMPLETE A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSION CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

FOLLOW UP #1 SUBMITTED: 07/23/2013 DEVICE EVALUATION: ON EXAMINATION, THE KEYPAD WAS TORN OF BELOW THE DOWN ARROW BUTTON AND THE OK BUTTON WAS MISSING. THE KEYPAD COVER WAS ALSO TORN ON BOTH SIDES OF THE DOWN ARROW BUTTON TO THE UP ARROW BUTTON. ON TESTING, THE CONTRAST BUTTON HAD NORMAL RESPONSE. THE REMAINDER OF THE BUTTONS WERE NOT FUNCTIONAL. THE CONTACTS FOR THE UP ARROW, DOWN ARROW AND OK BUTTONS WERE MISSING. THERE WAS CONTAMINATION UNDER THE CONTACT OF THE CONTRAST BUTTON. THE DISPLAY WAS NOTED TO BE FADED AND DISCOLORED. A TEST DISPLAY WAS ATTACHED TO THE PUMP AND ILLUMINATED PROPERLY WITHOUT DISCOLORATION.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED ANIMAS, ALLEGING A BUTTON/KEYPAD (TACTILE CHANGE PRIOR TO DAMAGE) ISSUE. THE REPORTER STATED THAT THE OK KEYPAD BUTTON WAS TORN AND UNRESPONSIVE. THE REPORTER ALLEGED THAT THE RESPONSE ISSUES HAD OCCURRED FIRST. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
235502 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 38 YR