BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    OT PING METER

    MDR report key: 3131920 · Received May 29, 2013

    Report

    Report Number
    3008382007-2013-13226
    Event Type
    Malfunction
    Date Received
    May 29, 2013
    Report Date
    May 2, 2013
    Manufacturer
    LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
    Product Code
    NBW
    PMA / PMN Number
    K082590
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    TN, US
    Reporter Occupation
    PATIENT

    Narratives

    Additional Manufacturer Narrative · 1

    LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

    Description of Event or Problem · 1

    ON (B)(6) 2013, THE REPORTER CONTACTED LIFESCAN USA, ALLEGING ERROR UNKNOWN. THE REPORTER PARTICIPATED IN A MARATHON WHERE IT RAINED. WHEN SHE TRIED TO CHECK HER BLOOD GLUCOSE LEVELS DURING THE RUN, SHE RECEIVED AN ERROR MESSAGE INDICATING TO TRY ANOTHER STRIP. SHE TRIED 4 DIFFERENT STRIPS, WHICH ALL RECEIVED THE SAME MESSAGE. HER METER AND TEST STRIP VIAL WERE IN A FANNY PACK, WHICH HAD GOTTEN WET FROM THE RAIN. TEST STRIPS WERE IN THE ORIGINAL VIAL; REPORTER STATED THAT THE VIAL FELT MOIST. THE ERROR MESSAGE STOPPED APPEARING UPON USING A NEW VIAL OF TEST STRIPS AT HOME. THE REPORTER WANTED TO REPORT HER EXPERIENCE WITH OT TEST STRIPS/OTP METER. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    234404 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL

    Patients

    Seq Age Sex Outcome Treatment
    1 65 YR