FDA Adverse Event Malfunction Summary report: N

ADVIA CENTAUR XP

MDR report key: 3131857 · Received May 29, 2013

Report

Report Number
2432235-2013-00188
Event Type
Malfunction
Date Received
May 29, 2013
Date of Event
April 25, 2013
Report Date
May 1, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JJE
PMA / PMN Number
K041133
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO ANALYZE THE INSTRUMENT AND INSTRUMENT DATA. THE FSE DETERMINED THAT THE CAUSE FOR THE DISCORDANT TESTOSTERONE RESULTS WAS UNKNOWN. THE FSE PERFORMED A TOTAL SERVICE CALL, REVIEWED THE INSTRUMENT ERROR LOGS, VERIFIED THAT QC WAS ACCEPTABLE AND CONCLUDED THAT THERE WAS NO APPARENT MALFUNCTION DURING THE TIME OF THE EVENT. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. FURTHER EVALUATION OF THE DEVICE IS NOT REQUIRED.

Description of Event or Problem · 1

DISCORDANT TESTOSTERONE RESULTS WERE OBTAINED ON MULTIPLE PATIENT SAMPLES ON AN ADVIA CENTAUR XP INSTRUMENT. THE DISCORDANT RESULTS WERE REPORTED TO THE PHYSICIAN(S), WHO QUESTIONED THE RESULTS. THE SAMPLES WERE REPEATED TWO TIMES AFTER THE INITIAL RESULTS WERE OBTAINED. THE SECOND REPEAT RESULT WAS THE CORRECTED RESULT, REPORTED TO THE PHYSICIAN(S). THERE IS NO REPORT OF PATIENT ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT TESTOSTERONE RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
237145 ADVIA CENTAUR XP IMMUNOASSAY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC. ADVIA CENTAUR XP

Patients

Seq Age Sex Outcome Treatment
1