FDA Adverse Event Malfunction Summary report: N

SITTER SELECT

MDR report key: 3131724 · Received May 6, 2013

Report

Report Number
2020362-2013-00210
Event Type
Malfunction
Date Received
May 6, 2013
Report Date
April 22, 2013
Manufacturer
J. T. POSEY CO.
Product Code
KMI
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

RESULTS: EVALUATION OF THE RETURNED PRODUCT DID NOT CONFIRM THE REPORTED ISSUE; BOTH THE VOICE AND TONE SOUND AS IT SHOULD, NO STATIC IS HEARD. HOWEVER, THE BATTERY SPRINGS INSIDE THE BATTERY COMPARTMENT ARE BADLY BENT. NO INTERMITTENCY OBSERVED DURING EVALUATION. THE BATTERY DOOR IS CHIPPED BUT CLOSES SECURELY. UNIT PASSES ALL FUNCTIONAL TESTS. NOTE: INSTRUCTIONS FOR USE HAS A STATEMENT ABOUT BATTERY REPLACEMENT: SLIDE BATTERY DOOR OPEN AND FLIP IT UP. DO NOT ATTEMPT TO REMOVE BATTERY DOOR; IT DOES NOT SEPARATE FROM ALARM. CAREFULLY REMOVE BATTERIES TO AVOID DAMAGE TO BATTERY DOOR. HOLD ALARM VERTICALLY UPSIDE-DOWN TO PREVENT BATTERY SPRING FROM BENDING DURING BATTERY INSTALLATION. INSERT FOUR (4) NEW "AA ALKALINE BATTERIES. TAKE CARE NOT TO DAMAGE BATTERY CONTACTS. FLIP BATTERY DOOR DOWN. PUSH DOWN GENTLY ON BATTERIES AND SLID BATTERY DOOR CLOSED UNTIL IT CLICKS SHUT. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED THE ALARM HAS POWER BUT DOES NOT SOUND WHEN THE OPTION TONE AND VOICE IS USED. THE CUSTOMER ONLY HEARS STATIC. CUSTOMER ALSO REPORTED THE ALARM DOES NOT WORK WITH THE TONE OPTION EITHER. THE BATTERIES HAVE BEEN REPLACED AND THERE IS NO VISIBLE DAMAGE TO THE OUTSIDE OF THE ALARM. THE CUSTOMER DID NOT PROVIDE THE DATE WHEN THIS WAS FOUND BUT REPORTED IT WAS DISCOVERED DURING SET UP. NO PATIENT INCIDENT OR INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
197909 SITTER SELECT KMI J. T. POSEY CO. 8361 NA

Patients

Seq Age Sex Outcome Treatment
1 NA SITTER SELECT MAGNET: MODEL 8361, LOT # NA