FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT COMBO

MDR report key: 3122879 · Received May 21, 2013

Report

Report Number
2183996-2013-00902
Event Type
Malfunction
Date Received
May 21, 2013
Date of Event
May 16, 2013
Report Date
July 8, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED, IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE SOFT COMPONENTS OF THE CHECK/MENU BUTTON ARE LACERATED. THE MENU AND CHECK BUTTON ARE DIFFICULT TO PRESS THAT IS CAUSED BY THE ENTERED CONTAMINATION HOWEVER THE FUNCTIONALITY IS NOT AFFECTED. THE DAMAGES DID NOT INFLUENCE THE FUNCTIONALITY OF THE INSULIN PUMP. THE PROBLEM MENTIONED BY THE CUSTOMER IS RELATED TO CARELESS HANDLING OF THE PRODUCT.

Description of Event or Problem · 1

ON (B)(6) 2013, IT WAS REPORTED THAT THE MENU AND CHECK BUTTONS ON THE PATIENT'S INFUSION DEVICE WERE STICKING, DIFFICULT TO PRESS, AND ONLY RESPONDING INTERMITTENTLY. THE PATIENT ALSO STATED THAT THE RUBBER CASING AROUND THE BUTTONS WAS DAMAGED. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PATIENT DID NOT REQUIRE MEDICAL ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. THE INFUSION DEVICE WAS REQUESTED TO BE RETURNED FOR PRODUCT EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
224349 ACCU-CHEK SPIRIT COMBO INSULIN INFUSION DEVICE LZG ROCHE DIABETES CARE AG 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1 025 YR