FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3122450 · Received May 21, 2013

Report

Report Number
2531779-2013-06810
Event Type
Malfunction
Date Received
May 21, 2013
Report Date
May 13, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS 08/19/2013 WITH THE FOLLOWING FINDINGS: THE KEYPAD COVER WAS FOUND TO BE DAMAGED AROUND THE OK BUTTON. DURING TESTING, THE OK BUTTON WAS FOUND TO BE INTERMITTENTLY UNRESPONSIVE; ALL OTHER KEYPAD BUTTONS RESPONDED APPROPRIATELY. THE KEYPAD WAS REMOVED AND CONTAMINATION WAS PRESENT UNDER ALL KEY CONTACT; THE OK BUTTON CONTACT WAS FOUND TO BE INVERTED. UNRELATED TO THE COMPLAINT, EVALUATION REVEALED THAT THE CARTRIDGE COMPARTMENT WAS DAMAGED. THE CARTRIDGE CAP WAS ABLE TO FIT SECURELY AND MAINTAINED PRIME. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED ANIMAS, ALLEGING A BUTTON/KEYPAD (TACTILE CHANGE PRIOR TO DAMAGE) ISSUE. THE REPORTER INDICATED THAT THE UP, DOWN, AND OK BUTTONS WERE INTERMITTENTLY RESPONDING. THE REPORTER INDICATED THAT THE KEYPAD WAS TORN BUT THE RESPONSE CHANGE OCCURRED PRIOR TO THE KEYPAD DAMAGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
224641 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 10 YR