FDA Adverse Event Malfunction Summary report: N

COBAS 6000 CORE

MDR report key: 3122402 · Received May 21, 2013

Report

Report Number
1823260-2013-03083
Event Type
Malfunction
Date Received
May 21, 2013
Date of Event
May 10, 2013
Report Date
May 21, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE RESULTS FOR MULTIPLE ASSAYS FOR NINE PATIENT SAMPLES. OF THE DATA PROVIDED, ONLY THE TOTAL PROTEIN RESULT FOR ONE PATIENT SAMPLE WAS DISCREPANT AND REPORTED OUTSIDE THE LABORATORY. THE INITIAL RESULT FROM THE SAMPLE PROCESSED BY THE MODULAR PREANALYTIC ANALYZER (MPA) WAS 0.0 G/DL AND WAS REPORTED OUT. THE SAMPLE WAS REPEATED ON (B)(6) 2013 ON THE OTHER COBAS C501 ANALYZER AT THE SITE AND THE RESULT WAS 6.7 G/DL. THE REPEAT RESULT WAS BELIEVED TO BE CORRECT. THE CUSTOMER STATED THEY DID NOT THINK THE PATIENT WAS TREATED OR THERE WERE ANY ADVERSE EVENTS. THE PATIENT WAS DISCHARGED. THE TOTAL PROTEIN REAGENT LOT NUMBER WAS 67544701 WITH AN EXPIRATION DATE OF 04/30/2014. THE CUSTOMER REFUSED A SERVICE VISIT AND STATED THE ISSUE CORRECTED ITSELF WHEN THEY PERFORMED A SYSTEM RESET AND RESTARTED THE ANALYZER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
223577 COBAS 6000 CORE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1