FDA Adverse Event Malfunction Summary report: N

COULTER® PREPPLUS 2

MDR report key: 3121487 · Received May 21, 2013

Report

Report Number
1061932-2013-00915
Event Type
Malfunction
Date Received
May 21, 2013
Date of Event
April 25, 2013
Report Date
April 25, 2013
Manufacturer
BECKMAN COULTER
Product Code
JQW
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RS
Reporter Occupation
SERVICE AND TESTING PERSONNEL

Narratives

Additional Manufacturer Narrative · 1

THE FLOW COUNT IS A BEAD SUSPENSION USED IN SOME FLOW CYTOMETRY APPLICATIONS TO GENERATE DATA USED TO CALCULATING ABSOLUTE COUNTS FOR LYMPHOCYTE SUB-SETS. FLOW COUNT MUST BE MIXED WELL ACCORDING TO SPECIFIC INSTRUCTIONS TO SUSPEND THE BEADS IN SOLUTION. FAILURE OF THE FLOW COUNT PLATE COULD RESULT IN ERRONEOUS ABSOLUTE COUNT RESULTS. A NEW MIXER MOTOR HAS BEEN ORDERED AND WILL BE INSTALLED WHEN IT ARRIVES. CAUSE OF THE PROBLEM WAS ATTRIBUTED TO FAILURE OF THE MIXER MOTOR. (B)(4).

Description of Event or Problem · 1

(B)(4) DISTRIBUTOR REPORTED TO BECKMAN COULTER (BEC) THAT THE FLOW COUNT PLATED WAS NOT MIXING ON THE COULTER PREPPLUS2 DUE TO FAILURE OF THE MIXER MOTOR. THE FAILURE HAS BEEN DETECTED BY THE BIOCHEMMACK`S FIELD SERVICE ENGINEER (FSE). THE PREPPLUS2 IS USED TO PREPARE SAMPLES FOR ANALYSIS. THE CUSTOMER DOES NOT CURRENTLY USE FLOW COUNT, THEREFORE THERE WERE NO INCORRECTLY PREPARED SAMPLES. THERE WERE NO ERRONEOUS RESULTS REPORTED OUT OF THE LABORATORY. THERE WAS NO DEATH, INJURY, OR EFFECT TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
224439 COULTER® PREPPLUS 2 STATION, PIPETTING AND DILUTING, FOR CLINICAL USE JQW BECKMAN COULTER PREP PLUS 2 NA

Patients

Seq Age Sex Outcome Treatment
1