FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3121150 · Received May 20, 2013

Report

Report Number
3004209178-2013-93762
Event Type
Malfunction
Date Received
May 20, 2013
Date of Event
April 27, 2013
Report Date
May 9, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH AN ALARM DURING THE BASIC OCCLUSION TEST AS A RESULT OF A MISSING MOTOR SUPPORT DISK. THE DEVICE HAD A CRACKED DISPLAY WINDOW CORNER.

Description of Event or Problem · 1

THE CUSTOMER REPORTED REGARDING ISSUES DURING PRIME/REWIND. THE BLOOD GLUCOSE READING WAS 540MG/DL. TROUBLESHOOTING WAS PERFORMED. THE CALLER STATED THAT DEVICE ALARMED. THE CALLER STATED THAT THE DRIVE SUPPORT CAP APPEARS TO BE SLIGHTLY INDENTED. ADVISED THE CUSTOMER TO DISCONTINUE THE USE OF THE INSULIN PUMP AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
221752 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAS

Patients

Seq Age Sex Outcome Treatment
1 44 YR