FDA Adverse Event Malfunction Summary report: N

ORTHO SUMMIT SAMPLE HANDLING SYSTEM

MDR report key: 3113036 · Received May 15, 2013

Report

Report Number
2250051-2013-00134
Event Type
Malfunction
Date Received
May 15, 2013
Date of Event
April 18, 2013
Report Date
May 15, 2013
Manufacturer
HAMILTON BONADUZ AG
Product Code
MMH
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON (B)(5) 2013 AN OCD FIELD ENGINEER (FE) ARRIVED AT THE CUSTOMER SITE AND CLEANED AND INSPECTED ALL GUIDE RODS, TIP CLAMPS, PLUNGER CLAMPS, AND LLD SPRINGS. THE FE PERFORMED ALL ALIGNMENTS. THE FE VERIFIED INSTRUMENT OPERATION USING DIAGNOSTIC AND USER SOFTWARE. THE FE VERIFIED REPAIRS AND INSTRUMENT OPERATION WITH THE CUSTOMER. REPAIRS HAVE RETURNED THIS INSTRUMENT TO EXPECTED OPERATION.

Description of Event or Problem · 1

THE ORTHO SUMMIT SAMPLE HANDLING SYSTEM INSTRUMENT DID NOT PIPETTE THE CORRECT AMOUNT OF SAMPLE AND DID NOT GENERATE AN ERROR MESSAGE. NO DEATH OR SERIOUS INJURY WAS ASSOCIATED WITH THIS INCIDENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. COMPLAINT NUMBER (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
214067 ORTHO SUMMIT SAMPLE HANDLING SYSTEM SAMPLE PIPETTOR MMH HAMILTON BONADUZ AG 936400

Patients

Seq Age Sex Outcome Treatment
1