FDA Adverse Event Malfunction Summary report: N

DIMENSION VISTA 1500

MDR report key: 3112666 · Received May 14, 2013

Report

Report Number
1226181-2013-00217
Event Type
Malfunction
Date Received
May 14, 2013
Date of Event
April 18, 2013
Report Date
April 18, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JJE
PMA / PMN Number
K051087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS TECHNICAL SUPPORT CENTER (TSC). AFTER THE TSC EVALUATED THE DATA, IT WAS DETERMINED THE CAUSE FOR THE DISCORDANT VANCOMYCIN RESULT WAS USER ERROR; SAMPLE INTEGRITY. THE TSC REVIEWED THE VANCOMYCIN QC FOR THE PAST 60 DAYS AND VERIFIED ACCEPTABLE PERFORMANCE WITH NO SIGNS OF ANY ASSAY OR INSTRUMENT HARDWARE ISSUES. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. FURTHER EVALUATION OF THE DEVICE IS NOT REQUIRED.

Description of Event or Problem · 1

A DISCORDANT RESULT FOR VANCOMYCIN WAS OBTAINED ON A DIMENSION VISTA 1500 INSTRUMENT. THE DISCORDANT RESULT WAS REPORTED TO THE PHYSICIAN, WHO QUESTIONED THE LOW RESULT. THE CUSTOMER RERAN THE SAME SAMPLE ON THE SAME INSTRUMENT AND THE CORRECTED RESULT WAS REPORTED TO THE PHYSICIAN. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT VANCOMYCIN RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
211909 DIMENSION VISTA 1500 IMMUNOASSAY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION VISTA 1500

Patients

Seq Age Sex Outcome Treatment
1