FDA Adverse Event Malfunction Summary report: N

COULTER® LH 750 ANALYZER

MDR report key: 3112540 · Received May 14, 2013

Report

Report Number
1061932-2013-00823
Event Type
Malfunction
Date Received
May 14, 2013
Date of Event
April 19, 2013
Report Date
April 19, 2019
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K011342
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

QUALITY CONTROL (QC) DATA SUBMITTED FOR BOTH INSTRUMENTS WAS WITHIN SPECIFICATIONS. BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE. THE FSE CLEANED THE BLOOD SAMPLING VALVE (BSV) AND RETIC SHEAR VALVE. THE FSE ALSO PERFORMED TWO (2) SUCCESSFUL REPRODUCIBILITY TESTS AND DID NOT IDENTIFY AN INSTRUMENT MALFUNCTION. FAILURE MODE FOR THE DISCREPANT HGB RESULTS COULD NOT BE DETERMINED AS THE FSE DID NOT IDENTIFY AN INSTRUMENT MALFUNCTION.

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO BECKMAN COULTER THAT TWO PATIENT SAMPLES RECOVERED ERRONEOUS HIGH HEMOGLOBIN (HGB) RESULTS ON THE COULTER LH 750 ANALYZER WITHOUT INSTRUMENT GENERATED FLAGS/MESSAGES COMPARED TO RERUN RESULTS ON THIS INSTRUMENT AND ON A DIFFERENT INSTRUMENT WHICH THE CUSTOMER CONSIDERED CORRECT. PER THE CUSTOMER, THE HIGHER HGB RESULTS WERE GENERATED AFTER THE INSTRUMENT WAS IN SHUTDOWN. DATA SUBMITTED FOR REVIEW INDICATED THAT BOTH PATIENT SAMPLE RESULTS WERE GENERATED WITH AN OPERATOR DEFINABLE ERROR MESSAGES "HEMATOCRIT/HEMOGLOBIN (H&H) CHECK FAILED", PROMPTING THE CUSTOMER TO REPEAT TEST ON AN ALTERNATE INSTRUMENT. THERE WERE NO ERRONEOUS RESULTS REPORTED OUT OF THE LABORATORY AS THE OPERATOR INDICATED THAT THE RESULTS WERE NOT ACCEPTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
212500 COULTER® LH 750 ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER LH 750 NA

Patients

Seq Age Sex Outcome Treatment
1 81 YR