FDA Adverse Event Malfunction Summary report: N

LIFEVEST WCD 4000 SYSTEM

MDR report key: 3112159 · Received May 3, 2013

Report

Report Number
3008642652-2013-01171
Event Type
Malfunction
Date Received
May 3, 2013
Date of Event
April 4, 2013
Report Date
April 29, 2013
Manufacturer
ZOLL LIFECOR CORPORATION
Product Code
MVK
PMA / PMN Number
P010030
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

DEVICE EVALUATION OF MONITOR SN (B)(4) HAS BEEN COMPLETED. THE REPORTED PROBLEM (SERVICE CODE DISPLAYED, MONITOR WILL NOT POWER UP) WAS CONFIRMED. UPON INVESTIGATION THE MONITOR WAS RESETTING. THE CAUSE FOR THE RESETS WAS ISOLATED TO AN INTERMITTENT BGA SOLDER CONNECTION AT THE U500 DSP COMPONENT ON C/A BOARD SN (B)(4). THE ROOT CAUSE FOR THE INTERMITTENT BGA CONNECTION AT U500 COULD NOT BE POSITIVELY IDENTIFIED, BUT THE DAMAGE LIKELY RESULTED FROM THE MONITOR IMPACTING A HARD SURFACE. ROOT CAUSE ANALYSIS OF SIMILAR EVENTS FOUND THAT EXCESSIVE STRAIN ON THE PRINTED CIRCUIT ASSEMBLY (PCA) FROM SEVERE IMPACT CAN CAUSE FRACTURED SOLDER CONNECTIONS. A MECHANICAL DESIGN CHANGE TO REDUCE THE PCA STRAIN WAS APPROVED BY FDA ON 12/20/2012. IMPLEMENTATION BEGAN 01/20/2013. RESULTS WILL BE MONITORED. NO ADVERSE EVENT RESULTED FROM THE DEFECTIVE U500 COMPONENT. THE PATIENT RECEIVED A REPLACEMENT MONITOR.

Description of Event or Problem · 1

A (B)(6) MALE PATIENT CALLED ZOLL CUSTOMER SUPPORT TO REPORT A SERVICE CODE DISPLAYED. UPON RE-SEATING THE MONITOR'S BATTERY PACK THE MONITOR WOULD NOT POWER ON PROPERLY. THE PATIENT WAS ISSUED A REPLACEMENT MONITOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
195649 LIFEVEST WCD 4000 SYSTEM WEARABLE CARDIOVERTER DEFIBRILLATOR MVK ZOLL LIFECOR CORPORATION WCD 4000 NA

Patients

Seq Age Sex Outcome Treatment
1 65 YR