FDA Adverse Event Malfunction Summary report: N

COBAS E411 DISK SYSTEM

MDR report key: 3111667 · Received May 14, 2013

Report

Report Number
1823260-2013-02928
Event Type
Malfunction
Date Received
May 14, 2013
Date of Event
April 21, 2013
Report Date
May 30, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
MMI
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION COULD NOT DETERMINE A SPECIFIC ROOT CAUSE WITH THE INFORMATION PROVIDED FOR INVESTIGATION.

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED QUESTIONABLE RESULTS ON TROPONIN I SHORT TURN AROUND TIME (TNI STAT) FOR ONE PATIENT ON (B)(6) 2013 AND TWO PATIENTS ON (B)(6) 2013. OF THOSE THREE PATIENTS, TWO WERE FOUND TO HAVE ERRONEOUS RESULTS THAT WERE REPORTED OUTSIDE OF THE LABORATORY. ALL RESULTS ARE IN NG/ML. ON (B)(6) 2013, PATIENT 1 HAD AN INITIAL TNI STAT RESULT OF 1.46, ACCOMPANIED BY A DATA FLAG. THE SAMPLE WAS REPEATED ON THE SAME INSTRUMENT AND GENERATED A RESULT OF < 0.300, ACCOMPANIED BY A DATA FLAG. THE ORIGINAL RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. THE CUSTOMER DEEMED THE REPEAT RESULT TO BE CORRECT AND THERE WAS NO ADVERSE EVENT. ON (B)(6) 2013, PATIENT 2, FEMALE, (B)(6), HAD AN INITIAL TNI STAT RESULT OF 0.365, ACCOMPANIED BY A DATA FLAG. THE SAMPLE WAS REPEATED ON THE SAME INSTRUMENT AND GENERATED A RESULT OF < 0.300, ACCOMPANIED BY A DATA FLAG. THE ORIGINAL RESULT WAS REPORTED OUTSIDE OF THE LABORATORY. THE CUSTOMER DEEMED THE REPEAT RESULT TO BE THE CORRECT RESULT AND THERE WAS NO ADVERSE EVENT. THE LOT OF TNI STAT REAGENT IN USE WAS 17026101, WITH AN EXPIRATION DATE OF 01/31/2014. THE FIELD SERVICE REPRESENTATIVE COULD NOT FIND A CAUSE FOR THE ISSUE. HE CHECKED THE ADJUSTMENTS AND PERFORMED MECHANICAL CHECKS, VOLTAGE CHECKS AND PERFORMANCE TESTING; WHICH ALL PASSED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
212961 COBAS E411 DISK SYSTEM IMMUNOCHEMISTRY ANALYZER MMI ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 087 YR