FDA Adverse Event Malfunction Summary report: N

ORTHO SUMMIT SAMPLE HANDLING SYSTEM

MDR report key: 3111480 · Received May 14, 2013

Report

Report Number
2250051-2013-00133
Event Type
Malfunction
Date Received
May 14, 2013
Date of Event
April 18, 2013
Report Date
May 14, 2013
Manufacturer
HAMILTON BONADUZ AG
Product Code
MMH
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2013 AN OCD FIELD ENGINEER (FE) ARRIVED AT THE CUSTOMER SITE AND PERFORMED SEVERAL LLD CHECKS IN DIAGNOSTIC SOFTWARE AND NOTICED THE TIPS WERE ALMOST RUBBING ON THE FRONT EDGE OF THE TUBES. THE FE ADJUSTED THE X-ARM SO THAT THE TIPS WOULD BE MORE CENTERED IN THE TUBES. THE FE PERFORMED ALL X-ARM CALIBRATIONS AND SEVERAL SUCCESSFUL LLD CHECKS IN DIAGNOSTIC SOFTWARE TO CONFIRM PROPER OPERATION. REPAIRS HAVE RETURNED THIS INSTRUMENT TO EXPECTED OPERATION.

Description of Event or Problem · 1

THE ORTHO SUMMIT SAMPLE HANDLING SYSTEM INSTRUMENT DID NOT PIPETTE THE CORRECT AMOUNT OF SAMPLE AND DID NOT GENERATE AN ERROR MESSAGE. NO DEATH OR SERIOUS INJURY WAS ASSOCIATED WITH THIS INCIDENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. COMPLAINT NUMBER (B)(4)

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
211753 ORTHO SUMMIT SAMPLE HANDLING SYSTEM SAMPLE PIPETTOR MMH HAMILTON BONADUZ AG 936400

Patients

Seq Age Sex Outcome Treatment
1