FDA Adverse Event Malfunction Summary report: N

COULTER AC*T DIFF HEMATOLOGY ANALYZER

MDR report key: 3110266 · Received May 13, 2013

Report

Report Number
1061932-2013-00891
Event Type
Malfunction
Date Received
May 13, 2013
Date of Event
April 16, 2013
Report Date
April 16, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K973634
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BEC FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(4) 2013 FOR THIS EVENT. THE FSE INDICATED THAT THE PROBE WAS LEAKING DURING THE PROBE WIPE CYCLE. THE FSE FOUND TUBINGS CONNECTED TO THE RINSE BLOCK PORTS MIS-TUBED. THE VACUUM LINE WAS CONNECTED TO WHERE THE RINSE LINE SHOULD BE AND THE SAME SITUATION WITH THE RINSE LINE CONNECTED TO THE WRONG PORT CAUSING THE LEAK. THE FSE CORRECTED THE TUBES WHICH RESOLVED THE LEAK ISSUE. PER LABELING, BECKMAN COULTER URGES ITS CUSTOMERS TO COMPLY WITH ALL NATIONAL HEALTH AND SAFETY STANDARDS SUCH AS THE USE OF BARRIER PROTECTION. THIS MAY INCLUDE, BUT IT IS NOT LIMITED TO, PROTECTIVE EYEWEAR, GLOVES, AND SUITABLE LABORATORY ATTIRE WHEN OPERATING OR MAINTAINING THIS OR ANY OTHER AUTOMATED LABORATORY ANALYZER. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER (BEC) REPORTING THAT THE PROBE WAS LEAKING ABOUT 1 ML OF REAGENT MIX AND BLOOD IN THE COULTER AC*T DIFF HEMATOLOGY ANALYZER AFTER ASPIRATION WAS MADE. THE CUSTOMER INDICATED THAT THE SAMPLES WERE REMOVED BEFORE IT DRIPPED INTO THE VIAL SINCE IT WAS BELIEVED THAT THE LEAK WAS AFFECTING THE PATIENT SAMPLES. THE CUSTOMER NOTICED THAT THE HEMOGLOBIN (HGB) RESULTS WERE LOWER THAN NORMAL AND DID NOT REPORT PATIENT SAMPLES. THE LEAK WAS CONTAINED WITHIN THE INSTRUMENT. THE CUSTOMER INDICATED THAT RE-DRAW OF THE SAMPLE WOULD OCCUR AFTER THE INSTRUMENT WAS SERVICED. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) CONSISTING OF GLOVES AT THE TIME OF OCCURRENCE. THE MATERIAL SAFETY DATA SHEET (MSDS) WAS NOT REVIEWED. THE LABORATORY'S EXPOSURE CONTROL/RISK MANAGEMENT PLANS ARE IN PLACE. THERE WAS NO BIOHAZARD EXPOSURE TO MUCOUS MEMBRANES OR OPEN WOUNDS. MEDICAL ATTENTION WAS NOT SOUGHT. INSTRUMENT PRINTOUTS WERE PROVIDED FOR ONE (1) PATIENT WITH THREE RUNS FROM THE SAME SPECIMEN. ERRATIC WHITE BLOOD COUNT (WBC), RED BLOOD COUNT (RBC), HEMOGLOBIN (HGB), HEMATOCRIT (HCT), PLATELET (PLT), MONOCYTE (MO) %, GRANULOCYTES (GR) % RESULTS WERE OBSERVED ACROSS THE THREE SAMPLE RUNS WITH INSTRUMENT GENERATED FLAGS ON THE MO% AND GR% RESULTS. CORRECT RESULTS WERE NOT PROVIDED FOR COMPARISON. THERE WAS NO DEATH, INJURY OR AFFECT TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
211542 COULTER AC*T DIFF HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER AC*T DIFF NA

Patients

Seq Age Sex Outcome Treatment
1