FDA Adverse Event Malfunction Summary report: N

UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM

MDR report key: 3110251 · Received May 13, 2013

Report

Report Number
2122870-2013-00448
Event Type
Malfunction
Date Received
May 13, 2013
Date of Event
April 15, 2013
Report Date
April 15, 2013
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K023764
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON (B)(6) 2013, CALIBRATION PASSED WITH ACCEPTABLE RELATIVE LIGHT UNIT VALUES, PERCENT COEFFICIENT OF VARIATION (%CV) AND PRECISION. ON (B)(6) 2013, QUALITY CONTROL (QC) LEVEL 2 WAS OUT OF RANGE HIGH BUT WAS WITHIN RANGE AFTER A RERUN. QC LEVEL 1 WAS WITHIN RANGE. ON (B)(6) 2013, QC LEVEL 1 WAS OUT OF RANGE HIGH BUT WAS WITHIN RANGE AFTER A RERUN. QC LEVEL 2 WAS WITHIN RANGE. THE FIELD SERVICE ENGINEER (FSE) DISCOVERED DISPENSE PROBE #3 WAS LOOSE AND NOT SECURED TO THE PROBE HOLDER. THE FSE TIGHTENED AND SECURED DISPENSE PROBE #3 SCREW TO ITS HOLDER AND RESOLVED THE ISSUE. THE FSE NOTED SYSTEM CHECK WAS WITHIN SPECIFICATIONS PRIOR TO SERVICE. THE FSE VERIFIED SYSTEM CHECK AND QUALITY CONTROL WERE WITHIN THE ACCEPTABLE LIMITS. NO FURTHER ISSUES WERE NOTED. THE INSTRUMENT WAS RETURNED TO NORMAL OPERATION. DISPENSE PROBE #3 IS NOT PART OF REGULAR CUSTOMER PERFORMED MAINTENANCE. THE CAUSE OF THE LOOSE DISPENSE PROBE #3 IS UNKNOWN. ALL RELATED MEDWATCH REPORTS ASSOCIATED WITH THIS INCIDENT: 2122870-2013-00440, 2122870-2013-00448, 2122870-2013-00449.

Description of Event or Problem · 1

THE AFFILIATE REPORTED THE CUSTOMER ALLEGED ELEVATED TROPONIN I (ACCESS ACCUTNI) RESULTS, FOR FOUR PATIENTS, INVOLVING THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM USED IN CONJUNCTION WITH THE ACCESS ACCUTNI ASSAY AND CALIBRATOR. ONE PATIENT'S SAMPLE PRODUCED AN INITIAL RESULT OF 0.12 UG/L. THE SAME PATIENT SAMPLE WAS REANALYZED AND RECOVERED RESULTS OF 0.0001 UG/L AND 0.004 UG/L. SUBSEQUENT ANALYSES OF THE OTHER THREE PATIENTS' SAMPLES RECOVERED NEGATIVE TROPONIN I RESULTS ACTUAL VALUES WERE NOT SUPPLIED. THE CUSTOMER STATED ALL FOUR ERRONEOUS RESULTS WERE RELEASED OUT OF THE LABORATORY AND QUESTIONED BY THE CARDIOLOGIST AS THE VALUES DID NOT FIT THE PATIENTS' CLINICAL STATUS. TWO PATIENTS WERE ADMITTED TO THE HOSPITAL AND RECEIVED ANTI-CLOTTING TREATMENT BASED ON THE ERRONEOUS VALUES. THERE HAS BEEN NO REPORT OF CURRENT PATIENT OUTCOME TO DATE. THE CUSTOMER INDICATED QUALITY CONTROL WAS WITHIN SPECIFICATIONS AT THE TIME OF THE EVENT. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT. THIS IS REPORT TWO OF THREE REPRESENTING ONE OF THE TWO PATIENTS THAT HAD MEDICAL INTERVENTION ON THE EVENT DATE NOTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
210200 UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization| O