FREESTYLE FREEDOM LITE
Report
- Report Number
- 2954323-2013-00268
- Event Type
- Malfunction
- Date Received
- May 13, 2013
- Date of Event
- May 8, 2013
- Report Date
- April 19, 2013
- Product Code
- NBW
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
INVESTIGATION OF THE RETURNED PRODUCT DETERMINED THE CAUSE TO BE ISOLATED TO SOFTWARE CORRUPTION. ALTHOUGH GLUCOSE RESULTS MAY BE DELAYED, BLOOD GLUCOSE COULD BE DETERMINED BY ALTERNATE MEANS, INCLUDING USE OF ANOTHER BLOOD GLUCOSE METER, SEEING A PHYSICIAN (AS RECOMMENDED IN PRODUCT LABELING), OR BY SEEKING TREATMENT AT A HEALTH CARE FACILITY. NOTE: THERE WAS NO ADVERSE EVENT REPORTED. THE EVENT DATE IS THE DATE ADC CONFIRMED THE ISSUE. ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT DIABETES CARE HAS BEEN SUBMITTED.
WHILE PERFORMING AN INVESTIGATION ON THE RETURNED ADC METER, A BLANK SCREEN WAS OBSERVED. THIS MDR IS BEING SUBMITTED DUE TO RETURNED PRODUCT INVESTIGATION RESULTS. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 210352 | FREESTYLE FREEDOM LITE | BLOOD GLUCOSE MONITORING SYSTEM | NBW |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |