FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3105018 · Received May 10, 2013

Report

Report Number
2531779-2013-06153
Event Type
Malfunction
Date Received
May 10, 2013
Report Date
January 2, 2013
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4)-DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 04/10/2013 WITH THE FOLLOWING FINDINGS: ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE. A REVIEW OF THE PUMP BLACK BOX DATA REVEALED A REBOOT, TIME AND DATE RESETS, AND CS 078-0009, CS 078-0008 , AND CS 064-0008 CALL SERVICE ALARMS. DURING A VISUAL INSPECTION OF THE PUMP, THE BATTERY COMPARTMENT WAS OBSERVED TO BE CRACKED; HOWEVER THE BATTERY CAP WAS INTACT AND SECURED PROPERLY TO THE PUMP. THE BATTERY CAP CONTACT DIMENSIONS WERE ALSO WITHIN SPECIFICATIONS. THE PUMP WAS EXERCISED FOR 24 HOURS AND THE REWIND, LOAD, AND PRIME STEPS WERE COMPLETED SUCCESSFULLY WITH NO POWER INTERRUPTIONS OR CALL SERVICE ALARMS NOTED. DURING TESTING, PUMP WAS POWERED OFF AND THE TIME AND DATE RESET TO FACTORY SETTINGS WHEN THE PUMP WAS BOOTED. THE DISPLAY SCREEN ALSO APPEARED FADED AND DISCOLORED. THE PUMP CASE WAS REMOVED, AND EVIDENCE OF MOISTURE INGRESS WAS FOUND ON MULTIPLE INTERNAL COMPONENTS. THE INTERNAL CLOCK BATTERY WAS ALSO FOUND TO HAVE FAILED. THE INITIAL INVESTIGATION DID NOT INCLUDE TESTING FOR THIS COMPLAINT, AND THE PUMP WAS NO LONGER AVAILABLE FOR FURTHER INVESTIGATION.

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2013, IT WAS REPORTED THAT THE KEYPAD BUTTONS WERE STICKING AND SLOW TO RESPOND. THERE IS NO INDICATION THAT THE PRODUCT ISSUE CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE REMAINED UNRESOLVED AT THE TIME OF TROUBLE SHOOTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
206357 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 40 YR