FDA Adverse Event Injury Summary report: N

OT VERIO IQ METER

MDR report key: 3103348 · Received May 9, 2013

Report

Report Number
3008382007-2013-10777
Event Type
Injury
Date Received
May 9, 2013
Report Date
April 15, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K110637
Removal / Correction Number
2013-IE-017
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
AU
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2013, THE LAY USER/PATIENT IN (B)(6) CONTACTED LIFESCAN TO REPORT THE ONE TOUCH VERIO IQ METER WOULD POWER OFF DURING USE. THE SR. MEDICAL SURVEILLANCE SPECIALIST WAS ABLE TO CLASSIFY THE COMPLAINT BASED ON THE INFORMATION PROVIDED TO CUSTOMER SERVICE. ON AN UNSPECIFIED DATE IN (B)(6) 2013, THE PATIENT NOTED THE REPORTED METER WOULD POWER OFF DURING USE; HE WAS UNABLE TO OBTAIN A BLOOD GLUCOSE READING. AFTERWARDS, THE PATIENT EXPERIENCED THE SYMPTOMS OF SWEATING AND EXHAUSTION. THE PATIENT'S HCP ADMINISTERED THE TREATMENT OF ADJUSTING THE PATIENT'S INSULIN REGIMEN. TROUBLESHOOTING REVEALED THERE HAD BEEN NO MISUSE OF THE PRODUCT, AND THE METER'S BATTERY DID NOT NEED TO BE RECHARGED. THE ISSUE WAS NOT RESOLVED. THE METER WAS REPLACED. THE PATIENT ALLEGEDLY SUFFERED SYMPTOMS SUGGESTING SEVERE HYPOGLYCEMIA AFTER THE METER POWER ISSUE OCCURRED, THEREFORE THIS COMPLAINT IS BEING REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
203398 OT VERIO IQ METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL

Patients

Seq Age Sex Outcome Treatment
1 48 YR Life Threatening| R