FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® SPIRIT COMBO

MDR report key: 3103256 · Received May 9, 2013

Report

Report Number
2183996-2013-00829
Event Type
Malfunction
Date Received
May 9, 2013
Date of Event
May 6, 2013
Report Date
June 18, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED DUE TO CARELESS HANDLING OF THE PRODUCT. E8 POWER INTERRUPT ERRORS WERE FOUND IN THE HISTORY LIST. THE SOFT COMPONENT OF THE UP BUTTON IS DAMAGED AND RESTRICTED HANDLING OF THE PUMP IS A POSSILE IMPLICATION. DUE TO THE LEAKY SOFT COMPONENT, LIQUID ENTERED THE PUMP HOUSING AND DAMAGED THE FUNCTIONALITY OF THE BUTTONS. THIS CAUSED THE OTHER BUTTONS TO NOT RESPOND AND THE PUMP TO DISPLAY AN UNCLEARABLE E8 ERROR MESSAGE.

Description of Event or Problem · 1

PATIENT REPORTED THE INFUSION DEVICE DISPLAYED AN E8 POWER INTERRUPT ERROR, AND THE ERROR MESSAGE COULD NOT BE CLEARED DUE TO A NON- FUNCTIONAL BUTTON. THE INFUSION DEVICE WAS REQUESTED FOR EVALUATION. NO PHYSIOLOGICAL EFFECTS WERE REPORTED, AND THE PATIENT DID NOT REQUIRE TREATMENT FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
203427 ACCU-CHEK ® SPIRIT COMBO INSULIN INFUSION PUMP LZG ROCHE DIABETES CARE AG 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1 041 YR