FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® SPIRIT COMBO

MDR report key: 3103234 · Received May 9, 2013

Report

Report Number
2183996-2013-00826
Event Type
Malfunction
Date Received
May 9, 2013
Date of Event
April 29, 2013
Report Date
July 24, 2013
Manufacturer
ROCHE DIABETES CARE AG
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED, IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED DUE TO MISHANDLING OF THE PRODUCT. THE FORCE SENSOR IDLE VALUE IS TOO HIGH. THE REASON FOR A SHIFTED FORCE SENSOR IDLE VALUE IS AN EXCESSIVE MECHANICAL FORCE APPLIED EXTERNALLY TO THE PISTON HOLDER IN THE CARTRIDGE COMPARTMENT. THE DEVIATION IN THE FORCE SENSOR IDLE VALUE LED TO A FALSE POSITIVE OCCURRENCE OF THE E4. THE DELIVERY ACCURACY OF THE INSULIN PUMP IS NOT AFFECTED BY THIS FAILURE.

Description of Event or Problem · 1

PATIENT REPORTED THE INFUSION DEVICE HAS DISPLAYED SEVERAL E4 OCCLUSION ERRORS OVER THE PAST WEEK AND THE PLUNGER HOLDER ON THE PISTON ROD APPEARS LOOSE. SHE BELIEVES THE INSULIN DELIVERY OF THE INFUSION DEVICE IS TOO LOW, AND THIS HAS RESULTED IN HYPERGLYCEMIA OF 468 MG/DL. SHE DELIVERED INSULIN VIA PEN AS TREATMENT AND DID NOT REQUIRE TREATMENT FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. THE INFUSION DEVICE WAS REQUESTED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
202635 ACCU-CHEK ® SPIRIT COMBO INSULIN INFUSION PUMP LZG ROCHE DIABETES CARE AG 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1 045 YR