FDA Adverse Event Malfunction Summary report: N

STEALTHSTATION S7 SYSTEM

MDR report key: 3103195 · Received May 9, 2013

Report

Report Number
1723170-2013-00328
Event Type
Malfunction
Date Received
May 9, 2013
Date of Event
April 10, 2013
Report Date
April 10, 2013
Manufacturer
MEDTRONIC NAVIGATION, INC.
Product Code
HAW
PMA / PMN Number
K050438
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

NO PATIENT WAS PRESENT AT THE TIME OF THE ALLEGED MALFUNCTION.A MEDTRONIC REPRESENTATIVE WENT TO THE SITE TO TEST THE EQUIPMENT. SHE WAS ABLE TO REPRODUCE THE REPORTED EVENT. SHE REMOVED PATIENT EXAMES, ARCHIVED AND REMOVED THE CORE FILES, AND THEN RESTARTED THE SYSTEM. SHE ALSO INSERVICED A RESIDENT ON HOW TO DELETE PATIENT EXAMS. AS THE COMPUTER WAS AN OLDER MODEL IT WAS DECIDED TO UPGRADE THE COMPUTER. ON (B)(6) 2013, THE COMPUTER WAS UPGRADED AND THE SYSTEM CHECKOUT SHOWED THAT THE DEVICE WAS FULLY FUNCTIONAL.

Description of Event or Problem · 1

A MEDTRONIC REPRESENTATIVE REPORTED A HARD DRIVE SPACE ERROR AFTER LOADING A LARGER EXAM WITH MULTIPLE STUDIES. SITE REMOVED A FEW PATIENT EXAMS FROM THE SYSTEM AND THEN THEY WERE ABLE TO IMPORT THE EXAM. THE SYSTEM WAS GIVING A HARD-DRIVE FULL ERROR MESSAGE. THE SYSTEM WAS RUNNING AN OLDER MODEL COMPUTER. SHE SAID THAT THERE WERE ONLY 6 PATIENT EXAMS ON THE SYSTEM. WHEN MOVING FROM THE PATIENT LIST TASK TO THE SET UP EQUIPMENT TASK THE COMPUTER BRIEFLY FLASHED A BLUE SCREEN BEFORE CONTINUING TO THE SET UP EQUIPMENT TASK. NO PATIENT WAS PRESENT AT THE TIME OF THE ALLEGED MALFUNCTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
204286 STEALTHSTATION S7 SYSTEM NEUROLOGICAL STEREOTAXIC INSTRUMENT HAW MEDTRONIC NAVIGATION, INC. S7

Patients

Seq Age Sex Outcome Treatment
1