FDA Adverse Event Malfunction Summary report: N

DIMENSION VISTA(R) CLINICAL CHEMISTRY SYSTEM

MDR report key: 3102948 · Received May 9, 2013

Report

Report Number
2517506-2013-00202
Event Type
Malfunction
Date Received
May 9, 2013
Date of Event
April 11, 2013
Report Date
April 11, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC - GLASGOW
Product Code
JIY
PMA / PMN Number
K061793
Removal / Correction Number
2517506-10-08-2012-015-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

ANALYSIS OF THE INSTRUMENT AND INSTRUMENT DATA INDICATE THAT THE CAUSE OUT OF RANGE QC IRON RESULTS MAY BE REAGENT CARTRIDGE WELL CONTAMINATION. DIMENSION VISTA IRON IS COMPOSED OF TWO REAGENTS IN DIFFERENT WELLS. ELEVATED RESULTS OCCUR FOR 15 RESULTS, WHICH REPRESENTS A WELL SET COMPOSED OF A WELL OF EACH REAGENT. SIEMENS HAS DETERMINED THAT THE ELEVATED RESULTS ARE DUE TO ENVIRONMENTAL CONTAMINATION OF A REAGENT WELL, WHICH RESULTS IN THE ELEVATION OF RESULTS BY THE SAME MAGNITUDE FOR THE GROUP. WHEN A WELL IS CONTAMINATED WITH TRACE AMOUNTS OF IRON, THE ENTIRE WELL SET IS IMPACTED TO THE SAME MAGNITUDE. AN URGENT MEDICAL DEVICE CORRECTION DATED SEPTEMBER 2012, COMMUNICATION (B)(4), WAS ISSUED TO ALL DIMENSION VISTA IRON CUSTOMERS; TO NOTIFY THEM OF THE ISSUE, THE POTENTIAL RISK TO HEALTH, AND ACTIONS TO BE TAKEN BY CUSTOMERS. WORKAROUND INSTRUCTIONS WERE PROVIDED TO CUSTOMERS TO FIRST DISABLE THE NORMAL FLOW OF IRON TESTING; TO BATCH THE PROCESSING OF IRON TEST IN GROUPS OF 15 ON THE INSTRUMENT, AND TO RUN QC ON EACH WELL SET TO DETERMINE IF THE WELL SET IS CONTAMINATED. THE ACCOUNT STATED THEY WERE NOT AWARE OF THE URGENT MEDICAL DEVICE CORRECTION WORKAROUND, THEREFORE, THEY WERE NOT FOLLOWING THE INSTRUCTIONS TO RUN QC ON EACH WELL SET.

Description of Event or Problem · 1

SIEMENS HEALTHCARE DIAGNOSTICS INC. HAS RECEIVED A COMPLAINT FROM THE CUSTOMER OF OUT OF RANGE QC RESULTS ON DIMENSION VISTA IRON. IT IS UNKNOWN IF INACCURATE PATIENT RESULT WERE REPORTED TO THE PHYSICIAN. IT IS UNKNOWN IF PATIENT TREATMENT WAS ALTERED OR PRESCRIBED ON THE BASIS OF ANY INACCURATE IRON RESULTS. THERE WAS NO REPORT OF ADVERSE HEALTH CONSEQUENCES AS A RESULT OF ANY INACCURATE QC IRON RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
202987 DIMENSION VISTA(R) CLINICAL CHEMISTRY SYSTEM IRON FLEX® REAGENT CARTRIDGE JIY SIEMENS HEALTHCARE DIAGNOSTICS INC - GLASGOW

Patients

Seq Age Sex Outcome Treatment
1