INFINITI VISION SYSTEM OZIL
Report
- Report Number
- 2028159-2013-00757
- Event Type
- Malfunction
- Date Received
- April 30, 2013
- Date of Event
- April 1, 2013
- Report Date
- April 1, 2013
- Manufacturer
- ALCON - IRVINE TECHNOLOGY CENTER
- Product Code
- HQC
- PMA / PMN Number
- K082845
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
THE CUSTOMER CALLED THE COMPANY TECHNICAL SUPPORT SPECIALIST (TSS) TO ASSIST WITH TROUBLESHOOTING THE LOST POWER DURING A PROCEDURE. THE TSS ADVISED THE CUSTOMER TO CHECK THE EVENT LOG, WHICH REVEALED THAT A SYSTEM MESSAGE (SM) (LOST AC) OCCURRED TWICE. THE TSS TOLD THE CUSTOMER TO CHECK THE POWER CORD CONNECTION AND WAS INFORMED BY THE CUSTOMER THAT THE POWER CORD WAS CONNECTED TO AN EXTENSION CORD. THE CUSTOMER OBSERVED THIS WAS MOST LIKELY THE CAUSE OF THE POWER LOSS. ADDITIONAL INFORMATION RECEIVED FROM THE CUSTOMER REVEALED THAT WHEN THE SYSTEM WAS MOVED SLIGHTLY THE POWER CORD CAME OUT OF THE EXTENSION POWER CORD. THE EVENT WAS RESOLVED WHEN THE CUSTOMER PLUGGED THE POWER CORD INT THE WALL OUTLET DIRECTLY. THE SYSTEM OPERATOR'S MANUAL INCLUDES A STATEMENT TO PLUG THE MAIN POWER CORD INTO A SUITABLE WALL OUTLET AND ALSO HAS A CAUTION STATEMENT TO NOT USE MULTIPLE PORTABLE OUTLETS WITH THIS SYSTEM. THE FACILITY DID NOT REQUEST SERVICE. THERE WAS NO SAMPLE RETURNED FOR EVALUATION AND NO ADDITIONAL INFORMATION PROVIDED RELATED TO THIS EVENT. FOR THIS REASON, STEPS COULD NOT BE TAKEN TO REPLICATE OR CONFIRM THE REPORTED EVENT. A REVIEW OF COMPLAINTS FOR THE LAST (B)(4) DID NOT INDICATE ANY ADDITIONAL SIMILAR REPORTS FOR THIS SYSTEM. THE ROOT CAUSE OF THE REPORTED EVENT CAN BE ATTRIBUTED TO PLUGGING THE SYSTEM POWER CORD INTO AN EXTENSION CORD AND WITH SLIGHT MOVEMENT OF THE SYSTEM, THE POWER CORD WOULD DISCONNECT. (B)(4).
A BIOMEDICAL ENGINEER REPORTED THE UNIT LOST POWER DURING A CATARACT WITH INTRAOCULAR LENS IMPLANT PROCEDURE. THE ENGINEER REPORTED THAT HE BELIEVES THE PROBLEM WAS CAUSED BY A POOR CONNECTION BETWEEN THE POWER CORD OF THE SYSTEM AND THE EXTENSION CORD THAT WAS BEING USED. THE MACHINE WAS MOVED SLIGHTLY DURING SURGERY AND THE POWER CORD CAME OUT OF THE EXTENSION CORD CAUSING THE SYSTEM TO SHUT DOWN. THERE WAS A SEVEN MINUTE DELAY TO REBOOT AS THEY ATTEMPTED THE REBOOT FOUR TIMES. THE ISSUE WAS RESOLVED WHEN THE NURSE PLUGGED THE POWER CORD OF THE SYSTEM DIRECTLY INTO THE WALL INSTEAD OF AN EXTENSION CORD. THE PROCEDURE WAS COMPLETED WITH NO HARM TO THE PATIENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 188219 | INFINITI VISION SYSTEM OZIL | PHACOFRAGMENTATION SYSTEM | HQC | ALCON - IRVINE TECHNOLOGY CENTER | INFINITI OZIL | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |