UNICEL® DXI 600 ACCESS® IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2013-00441
- Event Type
- Malfunction
- Date Received
- May 9, 2013
- Date of Event
- April 9, 2013
- Report Date
- April 10, 2013
- Manufacturer
- BECKMAN COULTER
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THE FIELD SERVICE ENGINEER (FSE) CLEANED THE WASH WHEEL AND NOTED A SIGNIFICANT AMOUNT OF WASH BUFFER SALTS PRESENT. THE FSE REMOVED THE LUMINOMETER AND CLEANED THE LENS. THE FSE REPLACED THE DUCK-BILL VALVE AND PRIMED THE INSTRUMENT THEN NOTICED ASPIRATE PROBE #2 WAS NOT PROPERLY ASPIRATING FROM THE REACTION VESSEL (RV). THE FSE REPLACED THE ASPIRATE PROBE #2 AND THE ASSOCIATED PERISTALTIC PUMP TUBING. THE FSE VERIFIED INSTRUMENT PERFORMANCE AND NO ISSUES WERE NOTED. A ROUTINE SYSTEM CHECK WAS PERFORMED WHICH PASSED WITHIN INSTRUMENT SPECIFICATIONS. THE HYBRITECH PROSTATE-SPECIFIC ANTIGEN (PSA) ASSAY WAS RECALIBRATED AND QUALITY CONTROL (QC) WAS PERFORMED; NO ISSUES WERE NOTED. SERVICE ACTIVITY PERFORMED WAS VERIFIED TO MEET THE SPECIFIED REQUIREMENTS PER ESTABLISHED PROCEDURES. THE INSTRUMENT CONFORMED TO THE MANUFACTURER'S PUBLISHED SPECIFICATIONS AND WAS RETURNED TO NORMAL OPERATION.
THE CUSTOMER REPORTED ERRONEOUS PROSTATE-SPECIFIC ANTIGEN (PSA) RESULTS, FOR THREE PATIENTS, INVOLVING THE UNICEL DXI 600 ACCESS IMMUNOASSAY SYSTEM USED IN CONJUNCTION WITH THE ACCESS HYBRITECH PSA ASSAY AND CALIBRATOR. SUBSEQUENT TESTING OF THE PATIENTS' SAMPLES, AT A REFERENCE LABORATORY, THROUGH AN ALTERNATE METHODOLOGY, PRODUCED LOWER RESULTS WITHIN THE NORMAL REFERENCE RANGE FOR ALL THREE PATIENTS. THE ERRONEOUS RESULTS WERE RELEASED OUT OF THE LABORATORY AND QUESTIONED BY THE PHYSICIAN. THERE WAS NO REPORT OF PATIENT CONSEQUENCE OR CHANGE IN PATIENT TREATMENT ASSOCIATED WITH THIS EVENT. ONE PATIENT'S RESULT WAS AMENDED DUE TO THE DIFFERENCE IN RESULTS OBTAINED BETWEEN THE UNICEL DXI 600 SYSTEM AND THE ALTERNATE METHODOLOGY. QUALITY CONTROL (QC) WAS WITHIN SPECIFICATION AT THE TIME OF THE EVENT. THE PATIENT SAMPLES WERE COLLECTED OFFSITE IN 12X75 MM BECTON DICKINSON (BD) SERUM SEPARATION TUBES (SST), WERE FULL COLLECTIONS, AND NORMAL IN APPEARANCE. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO EVALUATE THE INSTRUMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 204228 | UNICEL® DXI 600 ACCESS® IMMUNOASSAY SYSTEM | ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE | JJE | BECKMAN COULTER | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |